Directory Shashanta James Director of Student Financial Aid (269) 387-6005 Send an email Zendalannette Thomas Assistant Director, Office Operations (269) 387-6005 Send an email Bonnie Ayers Associate Director, Bronco Express (269) 387-0662 Send an email Breanna Bowyer Systems Data Analyst (269) 387-6045 Send an email Ashley Braatz Marketing Specialist (269) 387-4103 Send an email Robert Cole II Assistant Director, Bronco Express (269) 387-0620 Send an email Taryn Forkin Assistant Director, Client Services (269) 387-6036 Send an email Brittany George Assistant Director, Training and Compliance (269) 387-6000 Send an email Jeremy Glefke Associate Director, Financial Systems (269) 387-6172 Send an email Lana Greaves Senior Associate Director (269) 387-6037 Send an email Giulia Hayes Scholarship Specialist (269) 387-6025 Send an email Carrisma Jackson Financial Services Specialist (269) 387-6015 Send an email Derrick Jones Associate Director, Funds Management (269) 387-6009 Send an email Mattie Kirby Financial Services Specialist (269) 387-6046 Send an email Jodie Laraway Associate Director, Loan Program Management, Systems Support, and Problem Resolution (269) 387-6017 Send an email Adam Limban Funds Management Specialist (269) 387-6752 Send an email Elizabeth Looney Associate Director, Client Services (269) 387-6013 Send an email Nicole Martinez Associate Director, Scholarship Development (269) 387-6016 Send an email Brittany Nevas Student Services Specialist (269) 387-6014 Send an email Angelene Patton Associate Director, Compliance and Training (269) 387-6000 Send an email Nicholas Prainito Financial Services Specialist Sr. (269) 387-6000 Send an email Laurie Rietkerk Scholarship Coordinator (269) 387-6571 Send an email Abbey Schram Assistant Director, Private Loans, Reconciliation and Auditing (269) 387-6033 Send an email Cheryl Smith Student Services Specialist (269) 387-0663 Send an email Alyssa Stommen Financial Services Specialist (269) 387-6000 Send an email Kirsten Taylor Student Services Specialist (269) 387-0669 Send an email Brenda Thomas Financial Services Specialist (269) 387-6020 Send an email Kendall Walker Kalamazoo Promise Financial Wellbeing and Outreach Specialist (269) 387-6057 Send an email Jasmine Warren Student Services Specialist (269) 387-0664 Send an email Bryan Wright Navigation Specialist (269) 387-6027 Send an email