Accounts Receivable
The Bronco Express team, located within the Student Financial Aid Office in the Faunce Student Services building on the west end of campus, can assist with accounts receivable billing questions. Bronco Express drop-in hours are Monday through Thursday, 9:30 a.m. to 3 p.m., and Friday, 8 a.m. to noon. Staff are also available to assist you by phone at (269) 387-6000, Monday through Friday, 8 a.m. to 5 p.m., or by email at wmu-billing@wmich.edu.
Services Provided
The Accounts Receivable Office prepares and delivers semester invoices and monthly account statements to customers. Our team collaborates with others, both on and off campus, to manage University payment plans, facilitate tuition deferment for employer-sponsored reimbursement programs, process refunds for student accounts, and coordinate third-party billing with sponsors and employers. Additionally, the Accounts Receivable team handles and coordinates the tuition charge appeal process, services Federal Perkins Loans, and manages accounts that are past due.
