Refund Policy and Disclosures
There are no refund account options preselected for students. There is a PNC Bank branch office on campus, but students are not required to open an account with this financial institution.
The agreement between the Board of Trustees of Western Michigan University and PNC Bank can be viewed at:
PNC Bank and WMU Seventh Amendment to Lease
A check will be issued if the student does not set up an electronic fund account.
Disclosures
- Total consideration paid in the period July 1, 2022, through June 30, 2023: Branch rent: $51,065.34 and ATM Rent: $135,000.00. Total: $186,065.34
- Total number of customers holding student financial accounts that originated under the contract from July 1, 2021, through June 30, 2023: 1,626
- Mean student costs: $7.68 in the year ended June 30, 2023
- Median student costs: $0.00 in the year ended June 30, 2023
Short virtual wallet student disclosure
The Short Virtual Wallet Student Disclosure provides "the major features, commonly assessed fees."
Detailed virtual wallet disclosures
The Details Virtual Wallet Disclosures provide "the URL where the terms and conditions of each account may be obtained."
The Virtual Wallet Fine print defines the relationship between the account holder and PNC Bank. It helps them understand their account and provides insight into procedures at PNC that impact their account.
The PNC fees-vw-A provides full details of fees applicable in Delaware, Florida, Illinois (excluding Boone, Cook, DeKalb, DuPage, Kane, Kankakee, Lake, McHenry, Will and Winnebago Counties), Indiana (excluding Jasper, Lake and LaPorte Counties), Kentucky, Maryland, Michigan, Missouri, New Jersey, New York, Ohio, Pennsylvania, Virginia, West Virginia, and Washington D.C. markets.
The PNC fees-vs-B provides full details of fees applicable in Alabama, Georgia, Illinois (Boone, Cook, DeKalb, DuPage, Kane, Kankakee, Lake, McHenry, Will, and Winnebago Counties only), Indiana (Jasper, Lake, and LaPorte Counties only), North Carolina, South Carolina, and Wisconsin markets.