Refund Policy and Disclosures

There are no refund account options preselected for students. There is a PNC Bank branch office on campus, but students are not required to open an account with this financial institution. The fees associated with a PNC Virtual Wallet Student account can be viewed at: pnc.com/vwstudentsummary

The agreements between the Board of Trustees of Western Michigan University and PNC Bank can be viewed at: pnc.com/vwstudentsummary

PNC Bank and WMU Second Amendment to Lease

PNC Bank and WMU Third Amendment to Lease

If no WMU refund account is set up for a student, a check will be issued.

Disclosures

  1. Total consideration paid in the period July 1, 2020 through June 30, 2021: Branch rent: $42,291.68 and ATM Rent: $135,000.00. Total: $177,291.68

  2. Total number of customers holding student financial accounts which originated under the contract from July 1, 2019 through June 30, 2021: 1,617

  3. Mean student costs: $13.79 in the year ended June 30, 2021

  4. Median student costs: $0.00 in the year ended June 30, 2021

Short virtual wallet student disclosure

The Short Virtual Wallet Student Disclosure provides "the major features, commonly assessed fees."

Detailed virtual wallet disclosures

The Details Virtual Wallet Disclosures provide "the URL where the terms and conditions of each account may be obtained."

The Virtual Wallet Fine print defines the relationship between the account holder and PNC Bank. It helps them understand their account and provides insight into procedures at PNC that impact their account.

The PNC fees-vw-A provides full details of fees applicable in Delaware, Florida, Illinois (excluding Boone, Cook, DeKalb, DuPage, Kane, Kankakee, Lake, McHenry, Will and Winnebago Counties),Indiana (excluding Jasper, Lake and LaPorte Counties), Kentucky, Maryland, Michigan, Missouri, New Jersey, New York, Ohio, Pennsylvania, Virginia, West Virginia, and Washington D.C. markets.

The PNC fees-vs-B provides full details of fees applicable in Alabama, Georgia, Illinois (Boone, Cook, DeKalb, DuPage, Kane, Kankakee, Lake, McHenry, Will and Winnebago Counties only), Indiana (Jasper, Lake and LaPorte Counties only), North Carolina, South Carolina and Wisconsin markets.