Job description
Job code:
010289
Pay grade:
C
Pay type:
Nonexempt/hourly
General summary
Serves as main point of contact for campus community facility-related needs.
Major duties
- Receives requests for repairs or reports of facility problems and records them in the department's work order system. Responds to all inquiries regarding facility-related services.
- Uses computer maintenance management systems and other programs to create and distribute detailed reports used by the department including warranty review, event scheduling, purchasing reports, customer surveys, and order reports.
- Provides information to callers and responds to email requests for information on the status of projects.
- Assists department staff in gathering information, preparing and facilitating events, and other administrative support duties.
Minimum qualifications
Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.
Required education
- Some college coursework from an accredited institution.
Required experience
- Two years' relevant experience.
- Experience with customer service or administrative support.
Physical requirements
Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
Working conditions
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Revised:
2023-03-29
This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.