Support for EMCRM and Enrollment Management Systems
EM-Tech supports recruitment and admissions teams using EMCRM and related systems. Whether you're troubleshooting an issue, requesting access, looking for training, or searching for quick answers, the options below will help you find the right support.
Not sure where to start? Each section includes guidance to help you choose the best next step.
Submit a Case
Get help directly from the EM-Tech team.
Use this option when you need assistance with system issues, data questions, access questions, or configuration changes. Most cases are resolved within two weeks. More complex requests, such as those involving integrations, data dependencies, and coordination with other units, may require additional lead time.
Best for:
Issues, questions, or requests that require review or follow-up.
Submit a Case
Training
Learn how to use EMCRM and other recruitment and admissions systems effectively.
Training resources are available to support onboarding, role-based learning, and ongoing skill development. Materials are designed to help you understand features, workflows, and best practices.
Best for:
Learning how to use tools, processes, and system functionality
Training and Learning
Knowledge Base
Find quick answers and how-to guidance.
The Knowledge Base includes step-by-step instructions, common solutions, and frequently asked questions related to EMCRM, recruitment, and admissions technology.
Best for:
Quick answers, self-service help, and common tasks