Submit a Case
Get help directly from the EM-Tech team.
Use this option when you need assistance with system issues, data questions, access questions, or configuration changes. Most cases are resolved within two weeks. More complex requests, such as those involving integrations, data dependencies, and coordination with other units, may require additional lead time.
Best for:
Issues, questions, or requests that require review or follow-up.
Training and Learning
Learn how to use EMCRM and other recruitment and admissions systems effectively.
Training resources are available to support onboarding, role-based learning, and ongoing skill development. Materials are designed to help you understand features, workflows, and best practices.
Best for:
Learning how to use tools, processes, and system functionality
Knowledge Base
Find quick answers and how-to guidance.
The Knowledge Base includes step-by-step instructions, common solutions, and frequently asked questions related to EMCRM, recruitment, and admissions technology.
Best for:
Quick answers, self-service help, and common tasks