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Help Desk Insights

Information Technology

… these help desk metrics, including calls answered, average wait times, cases assisted, cases escalated, and cases … performance. March 2026 1172 Calls Answered 18 sec Average Wait Time 2131 Cases Assisted 97 Cases Escalated 2034 Cases … 1495 77 1418 May 2025 1497 16 sec 1509 38 1471 April 2025 1305 11 sec 1310 44 1266 March 2025 1782 53 sec 1400 23 1377 …

https://wmich.edu/it/helpdesk/insights

About

Industrial and Entrepreneurial Engineering and Engineering Management

… skills. And if you enjoy problem solving and improving the way people do things, a career in industrial and … Helbling, B.S.’67, began a 50-year involvement in the metal casting industry. During his career, he served in a … of Engineering and Applied Sciences Alumni Excellence Award in 2025. Read more about Helbling and other award …

https://wmich.edu/ieeem/about

About

Engineering Design and Manufacturing

… About Launch a rewarding engineering technology career with a degree from … the chief technical officer of castings and engineering at Metal Technologies, Inc., where he takes on responsibility … started out at Briggs and Stratton Castings Division, which was later purchased by Metal Technologies, Inc. He has held …

https://wmich.edu/engineering-design-manufacturing/about

Sustainability

Dining Services

… industry, and corporate environments divert their food waste from entering the landfill. Instead, My Green Michigan provides a solution for the food waste to be collected and delivered to farms where it can be … into a "pulp" which helps to reduce the volume of food scraps. The resulting pulp is sent through the extractor …

https://wmich.edu/dining/about/sustainability

Recycling resources for students

Landscape Services

… We do not accept pizza boxes, those go in the trash.  Metal Clean tin, aluminum, food cans, steel and lids with or … #1-7 should be rinsed and recycled. This includes plastic water bottles, personal care items, detergent bottles, food … are not recyclable and should be put in the trash.  Food waste Food waste should be composted if possible, otherwise …

https://wmich.edu/facilities/landscape/recycling/student

Contact Us

TRIO Student Success Program

…     Fax: (269) 387-4418 TRIO SSP Campus Location    1305 Ellsworth Hall, Mail Stop 5303 Western Michigan …

https://wmich.edu/triostudentsuccess/contact

Student Organizations

Gwen Frostic School of Art

… ceramics community. Learn more about the ceramics major .  Metal Alchemists Collective The Metal Alchemists Collective at Western Michigan University … opportunities to exhibit and sell work and promote the metals program at WMU within the local and national arts …

https://wmich.edu/art/immersion/student-organizations

Faculty Resources

Disability Services for Students

… portal on GoWMU, which provides a single, seamless way to view students’ accommodation information. Faculty … to be sent to their instructors. Please note that GoWMU was updated after this tutorial was made. Please follow the … (such as laptop to type rather than scribe, or use scrap paper, note cards, or a word bank- list of terms from …

https://wmich.edu/disabilityservices/faculty-resources

B.F.A. in Theatre Design and Technical Production

Theatre

… can be found by scrolling down on this page. We look forward to meeting you! Start your application “This program is … A large scene shop is located on-site and is equipped for metal and wood construction. The department also maintains a … theatre, civic theatre, regional theatres Off-Broadway, and even on Broadway in productions including Avenue Q, …

https://wmich.edu/theatre/academics/design

Scholarships

Engineering Design and Manufacturing

… application and help match you to scholarships but we are always available to help! Visit the financial aid website to … . Review individual scholarship requirements below for award amounts, eligibility requirements and deadlines.   … Technology Preference for a student who has cast metal industry experience whether that is through …

https://wmich.edu/engineering-design-manufacturing/scholarships