Enrollment Management Technology, in collaboration with the Graduate College and International Student and Scholar Services, annually launches a new application cycle on December 1st. Designed individuals from academic units are asked to review their unit's graduate application questions annually to ensure it meets the various needs of graduate program faculty for their review.
Native (Salesforce/TargetX) graduate applications are available two cycles in advance, to accommodate for students applying to accelerated programs. The application that will launch on December 1st will be for all 2025 entry terms. Units that have adopted a third-party graduate application (i.e. GradCAS, EngineeringCAS, etc.) will have their own editing windows, as determined by Liaison/CAS.
Instructions
Each academic unit should designate an individual to be responsible for reviewing the graduate applications, coordinating any requested edits, submitting the request, and serving as the liaison for questions by the EM-Tech, Graduate College, or I3S teams. In many instances, this individual is the Graduate Program Coordinator or Enrollment Assistant. Designated individual should be familiar with Enrollment Management CRM (Salesforce/TargetX).
Step 1: Navigate to GraduateWMU through Test Record
EM-Tech has created test student accounts for each academic college and the listing of test account names is available in the CRM Resource Library. Find your unit's test record in Salesforce. In Classic view, click manage external user, and select GraduateWMU. In Lightning, find Log in to Experience as User, and select GraduateWMU.
If you are more visual, a guide with screen captures is available in the CRM Resource Library.
Extra step if you don't have this capability: contact the CRMS Project/Training Specialist to be temporarily provided the appropriate permission set.
Step 2: Create Test Application
Once at the Graduate Gateway, click on the start new button in the application section. Choose your citizenships, degree option of choice, campus, program, select "no" for "are you re-applying to the same graduate program to which you were previously admitted", and choose a term of entry.
Go through the application, make note of items your unit would like to add, change, or remove.
Please note that the system will only allow you to have one active application per entry term. To test more than one application, you will need to "withdraw" your test application that may already exist.
Step 3: Submit Revision Form
Ready to submit edits? Use our review form to let us know what changes need to be made and which dates (either the 1st or 15th of any month) you would like your deadlines.
Step 4: Be Ready to Review Any Questions
Submitted revision forms are sent first to the Graduate College (for approval) and then to EM-Tech (for implementation). Comments or questions will be made directly on the Salesforce case and you will be notified when changes have been made.