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Associate Director Parking Services

Human Resources

… Associate Director Parking Services Job code 011065 Pay grade F Pay type … summary Supervises operations and activities of Parking Services by maintaining office systems and oversees staff. … necessary parties. Monitors and addresses daily customer services calls and electronic communication. Minimum …

https://wmich.edu/hr/employees/staff/jobdescriptions/011065

Service Level Expectations

Information Technology

Service Level Expectations This Service Level Expectation … person or group for resolution or completion Desktop Software Browser troubleshooting University-owned and licensed software Application execution troubleshooting OIT managed …

https://wmich.edu/it/helpdesk/expectations

Customer Service Specialist

Human Resources

… Customer Service Specialist Job code 010505 Pay grade D Pay type Exempt/salaried General summary Oversees a customer service team responsible for responding to phone, in-person … keeping, records compilation and filing. Supports customer service-related initiatives in the department, including …

https://wmich.edu/hr/employees/staff/jobdescriptions/010505

Community Service for Employers

Financial Aid

… Community Service for Employers Hiring students Create an appropriate job description and assign an appropriate wage rate for the position. For guidance, you may refer to … WMU will reimburse the site for up to 75% of the student’s wages. The site must contribute the remaining 25%. If the …

https://wmich.edu/finaid/aid-types/work-study/employers-community-service

Student Spotlight: Hannah Craft - Blending Data, Creativity, and Customer Service

Information Technology

… Hannah Craft - Blending Data, Creativity, and Customer Service Submitted by Gary Barton on It's a really nice … for on-campus jobs related to technology. At the time, she was studying computer information systems and saw the role … connect to WMU Wi-Fi Installing and troubleshooting software such as SPSS Providing friendly, professional customer …

https://wmich.edu/it/news/2026/02/hannah-craft-it-student-highlight

Director Mental Performance and Wellness Services

Human Resources

… Director Mental Performance and Wellness Services Job code 011080 Pay grade J Pay type … specialized initiatives supporting access to health services, compliance with athletic mental health standards, … lifting or moving materials less than 25 pounds. Some walking required to meet with students in various locations …

https://wmich.edu/hr/employees/staff/jobdescriptions/011080

2024 Adrian Trimpe Distinguished Service Award

Haworth College of Business

… 2024 Adrian Trimpe Distinguished Service Award Joe Mueller Vice President of Purposeful … industry and customer development and vice president of the Walmart snacks team, where responsibility encompassed …

https://wmich.edu/business/mueller2024

2025 Adrian Trimpe Distinguished Service Award

Haworth College of Business

… 2025 Adrian Trimpe Distinguished Service Award Chris Bethel Senior Director of Sales, North … with PepsiCo prior to his current role and in 2014 he was awarded the Harvey C. Russell Award, PepsiCo's highest …

https://wmich.edu/business/bethel2025

2026 Adrian Trimpe Distinguished Service Award

Haworth College of Business

… 2026 Adrian Trimpe Distinguished Service Award Jeff Nault, M.A.’04  Director, Data Science …

https://wmich.edu/business/nault2026

Forms: Jury Duty and Court Required Service

Human Resources

… Forms: Jury Duty and Court Required Service   Dining Services, Facilities Management and Other employees Faculty …

https://wmich.edu/hr/forms/juryduty