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2025 Adrian Trimpe Distinguished Service Award

Haworth College of Business

… 2025 Adrian Trimpe Distinguished Service Award Chris Bethel Senior Director of Sales, North … with PepsiCo prior to his current role and in 2014 he was awarded the Harvey C. Russell Award, PepsiCo's highest …

https://wmich.edu/business/bethel2025

2026 Adrian Trimpe Distinguished Service Award

Haworth College of Business

… 2026 Adrian Trimpe Distinguished Service Award Jeff Nault, M.A.’04  Director, Data Science …

https://wmich.edu/business/nault2026

Director Mental Performance and Wellness Services

Human Resources

… Director Mental Performance and Wellness Services Job code 011080 Pay grade J Pay type … specialized initiatives supporting access to health services, compliance with athletic mental health standards, … lifting or moving materials less than 25 pounds. Some walking required to meet with students in various locations …

https://wmich.edu/hr/employees/staff/jobdescriptions/011080

Customer Service Assistant

Human Resources

… Customer Service Assistant Job code 010881 Pay grade D Pay type … is responsible for providing the highest level of customer service. Major duties Advises customers on Accounts … Rights and Privacy Act (FERPA) compliance and excellent service. Offers office support for purchasing, payroll, and …

https://wmich.edu/hr/employees/staff/jobdescriptions/010881-0

Service Level Expectations

Information Technology

Service Level Expectations This Service Level Expectation … person or group for resolution or completion Desktop Software Browser troubleshooting University-owned and licensed … on a case by case basis. Tracking and reporting cases After-Hours Help Desk An after-hours help desk provides …

https://wmich.edu/it/helpdesk/expectations

Service Units

Budget

Service Units By definition, service units (“SU”) do not generate revenues. The Graduate … Student Affairs Vice president for University Advancement Service Unit Training Guide light left …

https://wmich.edu/budget/budget-model/service-units

Community Service for Employers

Financial Aid

… Community Service for Employers Hiring students Create an appropriate job description and assign an appropriate wage rate for the position. For guidance, you may refer to … hours worked. Sites may only request reimbursement from WMU after the student has been compensated for hours worked. You …

https://wmich.edu/finaid/aid-types/work-study/employers-community-service

Career and Student Employment Services Student Staff

Career and Student Employment Services

… Career and Student Employment Services Student Staff Download a copy of the General CSES … assigned work shift starts and clock out up to 15 minutes after an assigned work shift ends so they have time to … prepare to execute their responsibilities and clean up afterwards Employees should be present, ready to begin their …

https://wmich.edu/career/about/studentstaff

Customer Service Specialist

Human Resources

… Customer Service Specialist Job code 010505 Pay grade D Pay type Exempt/salaried General summary Oversees a customer service team responsible for responding to phone, in-person … keeping, records compilation and filing. Supports customer service-related initiatives in the department, including …

https://wmich.edu/hr/employees/staff/jobdescriptions/010505

Assistant Director Service Center

Human Resources

… Assistant Director Service Center Job code 010436 Pay grade F Pay type … computer liaisons. Serves as the contract administrator for after-hours answering service and collective bargaining … experience. Experience with a maintenance management software system. Experience with a multiline telephone system. …

https://wmich.edu/hr/employees/staff/jobdescriptions/010436