Policies and Legal Notices

In April 2024, the U.S. Department of Justice (DOJ) updated the Americans with Disabilities Act (ADA) Title II regulations, which now require state and local governments, including public universities, to ensure their websites and mobile applications are accessible to individuals with disabilities. To comply with these regulations, institutions must meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which set standards for making digital content more accessible.

Western aligns with these guidelines and is actively preparing to meet the compliance deadline of April 24, 2026.

Why compliance is important

It’s the right thing to do! Accessible websites and apps help the University serve all students, faculty, staff, alumni and visitors while strengthening academic and administrative effectiveness. Compliance removes everyday barriers and ensures people with disabilities can fully engage with learning, campus life and services.

It’s policy. In accordance with federal and state law, WMU strives to provide equal opportunity in all educational and administrative services, programs and activities. Facilitating equal and effective access is the responsibility of all University staff and faculty.

Read the full Western Michigan University Web Accessibility Policy

Western’s Non-Discrimination Policy prohibits discrimination or harassment that violates the law or that limits opportunities of admission, employment or education based on the protected classes of race, color, religion, national origin, sex, pregnancy, sexual orientation, gender identity, age, protected disability, protected veteran status, genetic information, height, weight or marital status.

Read the full WMU Non-Discrimination Policy

It’s the law. The ADA Title II rule adopts WCAG 2.1 Level AA as the technical standard, covering most digital content and tools, and includes only narrow exceptions.

Learn more about the new ADA regulations:

ADA Fact Sheet: New Rule on the Accessibility of Web Content and Mobile Apps Provided by State and Local Governments

Federal Register: ADA Nondiscrimination on the Basis of Disability; Accessibility of Web Information and Services of State and Local Government Entities

ADA New Regulations: The Americans with Disabilities Act (ADA)

W3C Conformance Standards: Web Content Accessibility Guidelines (WCAG) 2.1

Webinar: Americans with Disabilities Act Title II Web & Mobile Application Accessibility Rule

Who is required to follow the new accessibility rules?

Everyone who creates and disseminates electronic documents and communications. This means that all colleges, schools, departments, programs and units must comply with this standard by:

  • Creating, purchasing and using only accessible electronic information, communication and technology.
  • Maintaining accessible classrooms and labs compatible with assistive technology.
  • Ensuring all hardware, software, applications, systems and media are accessible.

Upon request from a person with a disability, units and faculty must promptly provide accessible versions of web content published before March 15, 2010, or maintained as archived pages. When accessibility is not technically possible or would require extraordinary measures, the responsible party must submit a written exception request to the campus Equal Opportunity Compliance Officer.

Digital accessibility responsibilities

Legal requirements and Mandatory Actions for Digital Accessibility

This section constitutes official notice of your compliance obligations under ADA Title II (DOJ 2024 web rule), Section 504/508, and University policy. All units, employees, student employees, and vendors acting on the University’s behalf must ensure that University web content, mobile applications, instructional materials, documents, media, and procured technologies conform to WCAG 2.1 Level AA. Compliance is mandatory by April 24, 2026. Noncompliance may result in required remediation, procurement holds, and other corrective actions under University policy.

All University websites, web pages, and web-based software whether hosted on campus or by a vendor and used for University business must comply with the required WCAG 2.1 AA standards and include a plain-text contact method for people with disabilities who experience access issues.

All electronic instructional materials whether required or optional must be accessible to individuals with disabilities. This requirement applies to materials used in face-to-face, hybrid, and online instruction and to any method of electronic distribution, including the University’s learning management system, email, and other electronic platforms.

Covered materials include, without limitation: syllabi, textbooks, presentations, handouts, and comparable documents, as well as electronic instructional activities such as instructional videos, online collaborative writing environments, web conferencing, discussion boards, blogs, and similar tools.

All University-produced, maintained, or distributed electronic documents and communications must be accessible to individuals with disabilities and conform to the University’s adopted accessibility standard. This requirement applies regardless of format, platform, or method of distribution, including materials created or shared by vendors on the University’s behalf.

Covered examples include, without limitation:

  • Documents: word-processing files, PDFs (including scanned), slide decks, publications, spreadsheets, forms, and templates.
  • Communications: emails and email attachments, e-newsletters, campus-wide announcements, SMS/app notifications, and content distributed via collaboration platforms.
  • Posted/Published items: files uploaded or linked on websites, LMS, intranet, portals, file-sharing systems, and digital signage.
  • Social media: posts and linked/attached files published through official University accounts.

All electronic multimedia used by the University for instruction, communication, marketing, promotion, or other academic or business purposes must be accessible and conform to the University’s adopted accessibility standards.

  • Video (recorded or live): accurate, synchronized closed captions; audio description when essential visual information is not conveyed in the existing audio; accessible player controls (keyboard operable, visible focus).
  • Audio-only media (recorded or live): accurate transcript; real-time captioning provided when required for effective communication.
  • Third-party/hosted platforms: content published or procured on the University’s behalf must meet the same requirements.

The University shall procure electronic products and services—including, without limitation, software, operating systems, web-based applications, and video/multimedia—that meet or exceed the University’s adopted accessibility standard WCAG 2.1 Level AA. Accessibility is a required evaluation criterion and a condition of purchase.

Visit the Purchasing website

All software, hardware, and IT systems used for academic, research, administrative, business, or customer-service purposes must be accessible, compatible with assistive technologies, and produce accessible outputs in accordance with the University’s adopted standard WCAG 2.1 Level AA. This requirement applies to University- and vendor-hosted solutions, including learning and content management systems, library platforms, email and collaboration tools, HR and financial systems, course/event registration, enterprise applications and portals, freeware/shareware and departmental tools, online or remotely hosted services, workstations, kiosks, and other end-user hardware. Units must verify accessibility before acquisition, deployment, or major updates and maintain accessibility throughout the product lifecycle.

Need help, support or guidance?

Need Help?

Request support from our Accessibility Compliance Specialist.

Barriers

We strive to make our content accessible to everyone. If you’re experiencing issues, please let us know.

Accommodations

Request alternate format or disability-related accommodations.