Email Tips from Dr. Lopez

Posted by Dr. Irma Lopez on
October 5, 2020
Drawing of an envelope inside a textbox indicating an email.

As probably often happens to you, when I was searching the Internet, a series of articles appeared at the bottom of the screen, and one in particular caught my attention: “How to Write Email with Military Precision.” A great part of my day is spent sending and answering emails, since this is standard communication when dealing with work-related matters at WMU. (Using phone calls to address work issues is pretty much a thing of the past.) I know for a fact that a well-written email avoids miscommunication and multiple follow-ups back and forth for clarification create a positive impression, and saves us all precious time and effort. So here are three quick points to keep in mind when writing an email for a meeting, work-related issue, or simply to address a matter with your professor or dean!

  • Subjects should contain descriptive keywords (e.g., ACTION, REQUEST, MEETING, INVITATION).
  • State your "bottom line" up front—this declares the purpose of the email or the action required.
  • Be economical—nobody likes or has time for a long, meandering communication.

I hope this tip makes your email communication more effective and enables your respondent to listen actively, absorb your point, and understand what you are trying to convey.  The complete article can be found here, with examples. Have a good Monday!