Planning, Design and Construction

Planning, Design and Construction
Western Michigan University
1903 W Michigan Ave
Kalamazoo MI 49008-5313 USA
(269) 387-8546

Bronco Furniture

Furniture examples offered at Bronco Furniture

Bronco Furniture is a service provided by Planning, Design and Construction to help expedite small, typical purchases for WMU office space. This eProcurement webpage provides pre-approved furniture options that meet University guidelines and can be procured directly by the WMU employee. Furniture specified for campus use is contract grade that meet BIFMA/ANSI standards, quality and durability standards, sustainability certifications, fire ratings and offers a multi-year warranty for parts and service to repair.

For other furniture needs not shown on the Bronco Furniture webpage, or larger orders, please be sure to submit a Bronco Project request for assistance. Our department strives to get the best pricing and quality of product for its function and are happy to assist in finding suitable options that meet your needs.

Furniture and finish standards - 2024

Note: All products offered on this website are exclusively for Western Michigan University employees for business use only.

Furniture Selection

To start please select the desired type of furniture for your office space:

View seating options View desk and table options View storage options

Online procurement process

  1. Campus Clients will only be able to order one item at a time. Any multiple item requests on the same day will be sent a Bronco Project request.

  2. View options available with reference to size and finish options and make selection. Standard fabric and color selections approved as indicated.

    Please note: Special custom fabric/color selections not noted cannot be issued through the online purchase; a project request is required for all custom orders. For a project request go to the Bronco Project page. If you have any questions, please contact Eleonora Philopoulos at eleonora.philopoulos@wmich.edu or at (269) 387-8648.

    Multiple quantity purchases in excess amounts beyond product offerings are not approved.

  3. Supplier contact person will assist you with your order from the respective company.
  4. Issue order through your University procurement card.
  5. Supplier will deliver furniture to you. Shipping costs determined by supplier contingent upon your order.
  6. Warranty process: Email the contact person where purchased.

Frequently Asked Questions

There are 3 main categories of furniture offered:

  1. Seating
  2. Desks and Tables
  3. Storage

 

Once your online request has been completed, the supplier will contact you directly via email and phone to complete the order with your procurement payment information. All purchases are tax exempt.

Typically four to eight weeks after your order has been placed. Communicate directly with the supplier to confirm the date.

The supplier will deliver your furniture to you. Work with your supplier to coordinate scheduling and access to your building location. Remove and dispose of package material.

Please follow these steps:

  1. Place a Bronco Project request once your online furniture order is complete. Once you place your request, a project work order will be issued and the project supervisor will contact you to coordinate the installation process.
  2. Please inform your project supervisor once the furniture has been delivered to your office. The furniture should remain in the packaging material and will be removed and disposed of by the WMU skilled trades personnel.
  3. Prepare your space prior to installation, including having your office space ready to receive the furniture installation prior to arrival of the WMU skilled trades personnel.

Please contact the supplier directly.

Yes, all furniture offered by the Bronco Furniture request page has a warranty. The warranty is typically ten years for failing parts. Please be sure to receive warranty information from the supplier. 

To submit furniture for warranty for one piece of furniture, please follow these steps:

  1. Take a photo of the furniture label and a photo of the damage.
  2. Take photo(s) of damage or warranty item that needs replacement.
  3. Email the local vendor for warranty assistance and include a photo of the manufacturer label, photo of the issue and a description of the issue.
    1. For Haworth Product, please email Michigan Office Environments.
    2. For Steelcase Product, please visit their website.
  4. The servicing dealer will provide expertise with the feasibility of a warranty repair or non-warranty repair. They will provide a proposal for the cost of repair parts, including labor if necessary.
  5. If the labor is covered under warranty, the vendor can do the replacement.
  6. If the labor is not covered under warranty:
    1. For classrooms or public spaces, submit a Bronco Fix-It request. Maintenance will supply labor if warranty parts are provided.
    2. For department offices or spaces, submit a Bronco Project request with your funding and cost center. You will be charged a small fee for our skilled trades employees to install the part.
  7. Place an order with the servicing vendor with your procurement card.
  8. Once the parts arrive, the department will need to coordinate labor to complete the repair according to step number six.

To submit a furniture warranty for more than one piece of furniture, or a continual problem, please place a Bronco Project request and include photos of the manufacturer label, photos of the issue, a description of the issue and the room location(s). 

Our team will evaluate if this issue has been a consistent problem and create a project for tracking. If there is a service fee attached to this repair, our team will let you know. Our team will then work with the manufacturer to evaluate all furniture and develop a plan to fix or replace the furniture.

Please contact our Director of Design and Construction by email or by phone at (269) 387-8648.

Please submit a Bronco Project request if you need to order multiple items at once.