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… with one student taking top honors in the customer service role-play category. This victory brings WMU’s … appointment-setting phone call where the agent’s objective was to get the prospect into their office to review options. … their six-month auto insurance premium in full. The goal was for the agent to start a conversation about renters …

… receives Undergraduate Student Employee of the Year award Submitted by Kaitlynn Boot on Every spring, student … critical contributions to campus operations. An additional awards ceremony honoring an exemplary undergraduate and … of creating better name recognition for the program and its services across campus. His work to gather survey feedback …

… Water main break to cause temporary road closure, bus stop … verified) on KALAMAZOO, Mich.—A weather-related break to a water main located on Wilber Street adjacent to the cul de … Street at Business Court to facilitate the repair. Bus service will be rerouted, making a stop at the Fetzer Center …

… Interactive wayfinding maps help library users locate materials with … in a large academic library can be challenging, but a new wayfinding tool from University Libraries is making it … publicly accessible, users are directed to the appropriate service desk for assistance. Interactive maps make it easier …

… administrator in the Graduate College, died April 1. She was 80. Daniel, of Gobles, Michigan, joined the WMU staff in 1977 and retired in 2005 after 28 years of service to the University. She began her career at WMU as … service will be held at 1:30 p.m. Friday, June 22 , in Walwood Hall's first-floor Walwood Commons on East Campus. …

… faculty member, died Sept. 6 at home in Kalamazoo. He was 79. Arthur W.J. Stoddart Stoddart, an associate … WMU faculty in 1967 and retired in 1996 after 29 years of service to the University. Previously, he was a lecturer at the University of Otago in New Zealand …

… Michigan University staff member, died Dec. 6, 2016 . He was 83. Martin joined the WMU staff in 1970 and retired in 1998 after almost 28 years of service to the University. He was a service officer in the Department of Public Safety. No …

… CHHS announces staff and faculty awards recipients Submitted by Jillian Fraze on In April, the College of Health and Human Services will celebrate the accomplishments of staff and faculty with awards that mirror other faculty and staff awards at the …

… professor emeritus of sociology, died Feb. 23 . He was 95. Manis joined the faculty in 1952 and retired in 1975 after 26 years of service to the University. Survivors include his wife, … of Arts in 1958 and a Doctor of Philosophy in 1966, which was one of the University's first doctoral programs. Dr. …

… professional development, died Feb. 23 in Winona, Minn. He was 85. Dr. James W. 'Bill' Armstrong Armstrong, an … in 1969 and retired in 1989 after more than 20 years of service to the University. He taught teacher education … and later by his mother. At the start of the Korean War in 1950, Armstrong enlisted in the Army. He attained the …