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Service Level Expectations

Information Technology

… Service Level Expectations This Service Level Expectation … person or group for resolution or completion Desktop Software Browser troubleshooting University-owned and licensed software Application execution troubleshooting OIT managed …

https://wmich.edu/it/helpdesk/expectations

Customer Service Specialist

Human Resources

… Customer Service Specialist Job code 010505 Pay grade D Pay type Exempt/salaried General summary Oversees a customer service team responsible for responding to phone, in-person … keeping, records compilation and filing. Supports customer service-related initiatives in the department, including …

https://wmich.edu/hr/employees/staff/jobdescriptions/010505

The FMC: Welcoming food industry professionals and next gen talent to Kalamazoo

Haworth College of Business

… of food industry thought leadership. Dr. Russell Zwanka welcomes guests at The FMC. “We are thrilled to host a … all facets of the food industry,” says Dr. Russell Zwanka , director of The FMC and WMU food marketing program. … impacting natural, organic and specialty What consumers want: value, protein and information Disruption, change, …

https://wmich.edu/business/news/2026/01/food-marketing-conference-2026

Industrial engineer named national fellow

News

… Industrial engineer named national fellow Submitted by … Mich.—A Western Michigan University faculty member was recently named a fellow of the Institute of Industrial and Systems Engineers. Dr. Steven E. Butt …

https://wmich.edu/news/2017/05/40225

Accountancy student puts industry learning into action at WMU Haworth

Haworth College of Business

… understanding of each firm, its values and the variety of service lines it offers,” Ndikumana says. “The Business Externship Program was both inspiring and insightful, and I look forward to applying everything I’ve learned in my journey …

https://wmich.edu/business/news/2025/11/accountancy-hosanna-ndikumana-externships-nabainc

Students take on industry challenges for their capstone projects

College of Engineering and Applied Sciences

… for their capstone projects Submitted by Lindsey Haehnel on Industrial engineering and entrepreneurial engineering and … in small-batch drinks.   “Good Trade depot allowed us to walk in with a blank whiteboard to find opportunities within the company. There was no data, processes or guidelines to the project that …

https://wmich.edu/engineer/news/2025/04/senior-engineering-design-spring-2025

Service Inquiry Form

The Evaluation Center

… Service Inquiry Form Evaluation professionals at The … (required) Email (required) Phone number (required) Type of service Evaluation training or capacity development External … External evaluation for a proposal Other Describe type of service Sector type Check all that apply. Business and …

https://wmich.edu/evaluation/service-inquiry-form

Service-Learning

Community Partnerships

… Service-Learning   Western Michigan University’s Office of Service-Learning seeks to connect and engage students, … For more information, please visit WMU's Office of Service-Learning . light left …

https://wmich.edu/community/studentengagement/service

Community Service for Employers

Financial Aid

… Community Service for Employers Hiring students Create an appropriate job description and assign an appropriate wage rate for the position. For guidance, you may refer to … WMU will reimburse the site for up to 75% of the student’s wages. The site must contribute the remaining 25%. If the …

https://wmich.edu/finaid/aid-types/work-study/employers-community-service

Associate Director Parking Services

Human Resources

… Associate Director Parking Services Job code 011065 Pay grade F Pay type … summary Supervises operations and activities of Parking Services by maintaining office systems and oversees staff. … necessary parties. Monitors and addresses daily customer services calls and electronic communication. Minimum …

https://wmich.edu/hr/employees/staff/jobdescriptions/011065