Ticket Operations Specialist

Assists with the management of athletic ticket office operations.

• Manages ticket distribution operations for the athletic ticket office, including renewing, allocating and distributing season tickets, donor parking, game day sales, recruits, player will-call list and student staff. Implements ticket distribution policies according to University and athletic conference rules and regulations.
• Processes and deposits ticket revenues in compliance with University policies. Reconciles accounts, performs interdepartmental transfers and general journal entries. Oversees ticket office budget.
• Processes, records, collects and audits camp revenues. Communicates, reports and coordinates with coaches. Administers camp revenue and registration information.
• Hires, trains, evaluates and supervises staff and student employees. Develops schedules, provides training, resolves operational issues.
• May evaluate student-athlete and NCAA compliance issues.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution.

• Two years' relevant experience.
• Supervisory or lead experience.
• Strong interpersonal, written and verbal communication skills.
• Basic accounting concepts.
• Experience with accounting systems.
• Ability to work effectively with a diverse range of constituents.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2024-04-30