Supervisor Ticket Operations

Supervises ticket office operations.

• Supervises and oversees all aspects and operations of the ticket office, including online ticket sales. Reconciles accounts with daily activity reports.
• Oversees and maintains online ticket sales.
• Directs and manages the team for subscription renewals. Trains all ticket system users.
• Prepares and reconciles sales receipts and bank deposits.
• Maintains internal control policies and procedures.
• Processes seasonal, membership, and group ticket sales.
• Provides oversight and liaises with ticket system administration.
• Hire, train, evaluates, and supervises staff and student employees.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution.

• Three years' relevant experience.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2023-12-04