Associate Director Loan Program Management

Responsible for the University’s Federal Direct Loan program, ensuring University compliance with federal and state, financial aid laws, regulations and policies.

• Administers federal and privately-sourced financial aid, including loans. Responsible for federal reporting, reconciliation, and year-end closeout procedures. Monitors fund balances, disbursements, and adjustments.
• Collaborates with other department leaders to provide direction for the financial aid module within the student information system, including installation, upgrades and testing. Collaborates with information technology staff and compliance officer to optimize software systems and maintain compliance with regulatory agencies.
• Services as a member of the financial aid strategic management team. Assists the director in short and long-term planning.
• Ensures accurate and consistent application of federal, state and university regulations governing student financial aid.
• Creates policies and procedures using extensive knowledge of financial aid regulations to develop internal controls and assessment. Trains faculty and staff on scholarship and loan operations, financial aid regulations, policies and procedures.
• Compiles, researches, and analyzes data for awarding practices and spending projections to support federal, state, and institution funding according to need and regulations.
• Services as a member of the financial aid strategic management team. Assists the director in short and long-term planning.
• Hires, trains, evaluates and supervises staff.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution.

• Five years' relevant experience.
• Strong interpersonal, written and verbal communication skills.
• Knowledge of privacy regulations.
• Knowledge of federal, state and institutional financial aid regulations and guidelines.
• Knowledge of student information, financial aid, and other third party systems.
• Ability to utilize reporting languages and logic to effectively read, understand and write related programming code.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2024-04-17