Senior Director Infrastructure Services

Directs the development, installation and maintenance of infrastructure and network systems supporting the University’s information technology resources.

• Evaluates the University’s intermediate and long range information technology needs and develops plans to implement, maintain or upgrade voice, data and video network and communication infrastructure systems.
• Establishes, documents and promotes standards and procedures for network development, deployment, expansion and maintenance.
• Selects and manages software vendors and consultants.
• Develops and manages project and department budgets.
• Monitors performance of network and communication systems and develops plans to ensure system reliability and data confidentiality.
• Provides technical expertise in project planning and implementation.
• Ensures infrastructure hardware and software complies with University requirements and professional standards.
• Participates in information technology strategic planning activities.
• Hires, trains and evaluates performance of staff.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor’s degree in a related field from an accredited institution, or a Bachelor’s degree in a non-related field from an accredited institution combined with relevant experience.

• Eight years’ relevant experience.
• Supervisory experience.
• Strong interpersonal, written and verbal communication skills.
• Experience developing and documenting policies and procedures.
• Budget management experience.
• Vendor management experience.
• Knowledge of security and privacy regulations.

• Relevant industry certification.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2017-07-19