Assistant Director Learning Experience Development

Leads the design and development of accessible, high-quality multimedia learning experiences by integrating instructional design, technology, and user-centered practices. Translates institutional priorities into scalable learning solutions, standards, and workflows, while serving as a key consultant to campus partners.

• Designs and develops accessible, engaging learning experiences for instructional, co-curricular, and professional learning contexts using instructional design, user experience (UX), and multimedia development practices. Creates and maintains interactive web-based and multimedia learning resources using industry-standard tools, ensuring alignment with pedagogical, accessibility, and institutional standards.
• Provides strategic guidance on learning experience development approaches, platform capabilities, and emerging opportunities that support institutional teaching and learning initiatives. Leads the Learning Experience Development function by establishing standards, workflows, and best practices aligned with instructional and institutional priorities. Assesses project requirements and learning needs to develop effective, scalable learning solutions and implementation strategies.
• Consults with faculty, departments, and institutional partners on learning experience development, technical integrations, accessibility, and implementation best practices for credit and non-credit offerings. Develops and delivers training programs and supports the adaptation of educational content into accessible, interactive formats.
• Collaborates to coordinate and advance multiple learning and credentialing initiatives, providing project leadership and technical expertise. Administers learning platforms and digital environments, ensuring compliance with accessibility, usability, and institutional standards.
• Researches and applies emerging technologies, accessibility requirements, and educational best practices to continuously improve learning experiences. Evaluates effectiveness through user feedback and analytics, supports sustainable development practices, and may supervise student employees.
• Hires, trains, evaluates student employees.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution.

• Three years' relevant experience.
• Progressively responsible experience designing and developing web-based, multimedia, and interactive learning experiences in higher education or a related professional setting.
• Demonstrated ability to design online learning modules and experiences using content-centered and human-centered (UX) approaches.
• Knowledge of instructional development, adult learning, and UX best practices for credit and non-credit learning.
• Experience assessing learning needs and developing effective learning solutions.
• Experience assessing learning needs and developing effective learning solutions.
• Demonstrated ability to lead complex projects and manage multiple priorities.
• Proficiency with industry-standard authoring tools and multimedia production technologies, including graphics, audio, animation, and video tools.
• Demonstrated experience in web design and responsive design principles.
• Experience using a learning management system.
• Knowledge of accessibility standards inclusive design practices for digital learning environments.
• Strong interpersonal, written, and verbal communication skills, with the ability to work independently and collaboratively in a team environment.

• Human Centered (UX)-based Learning Experience Design (LXD) certification.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2026-08-04