Program Manager Bronco Study Zone

Manages day-to-day operations, staff, and facilities of the Bronco Study Zone. Determines and implements long-term program goals and direction. Reports learning and retention outcomes to student success services.

• Leads Bronco Study Zone program, including the development of goals and objectives, provides oversight of operations, and represents the program with all university constituents.
• Serves as the point of contact for coordination of departmental tutors.
• Maintains website, coordinates marketing of services. Manages the virtual hub for online academic support services.
• Oversees budget and tutoring schedules and monitors regular progress to ensure accuracy and reliability.
• Serves as a liaison between departmental academic support programs and the student population. Serves as the academic specialist for the navigation network.
• Gathers data and compiles reports regarding program usage and effectiveness.
• Establishes and evaluates appropriate policies and procedures. Researches and utilizes trends and best practices for academic support and success services.
• Collaborates interdepartmentally to offer access to study space and time for departments.
• Creates and implements professional development curriculum for all student success services' student staff.
• Hires, trains, evaluates and supervises student employees.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution.

• Three years' relevant experience.
• Strong interpersonal, written and verbal communication skills.
• Strong organizational skills.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2024-04-16