Coordinator Billing

Administers sponsorships from employers, non-profits, government entities, and college savings plans intaking student information, maintaining a comprehensive filing system of sponsorship data, navigating specialized sponsor programs, and performing all sponsor billing and collections functions ensuring accurate billing and timely reimbursement.

• Collects, reviews, and processes sponsorship documents soliciting supplements and corrections, to ensure that all records are retained according to regulations and University policies.
• Administers the accounts receivables function for sponsorships including billing, receipting, invoicing, emails, and phone calls in order to resolve all outstanding balances and special billing arrangements.
• Performs monthly accounts receivables and cash receipting maintenance processes to reduce payment allocation issues, analyze account holders’ accounts and assist with maintaining a balanced accounts receivable and general ledger.
• Counsels internal and external customers regarding accounts receivable processes and procedures while ensuring compliance with the Family Educational Rights and Privacy Act and providing the highest level of customer service.
• Administers tuition and fee remission programs to ensure accurate application of students and compliance with program requirements.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Associate's degree or two years' college coursework in a related field from an accredited institution

• Two years' relevant experience.
• Experience working in a financial services, accounting or customer service orientated position.
• Understanding of basic accounting concepts.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills. Strong attention to detail. Ability to problem solve.
• Ability to work independently and use professional judgment.
• Ability to multi-task and work in a fast-paced environment.
• Ability to utilize positive interpersonal and customer service skills.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2023-03-29