Manager Operations Kalamazoo Autism Center (Part- Time)

Oversees daily business operations and budget management at the Kalamazoo Autism Center.

• Manages billing and financial systems, develops business plans, coordinates insurance contracts, negotiates rates, conducts billing checks, resolves claims disputes, and prepares audit reports. Collaborates on contract templates and audit financial reporting.
• Manages vendor contracts, reconciles transactions, prepares deposits, monitors funds, and maintains revenue projections. Uses the general ledger for accounts receivable and payable status and reporting.
• Oversees client insurance systems, tracks authorizations, assists staff with submissions, and communicates benefits, eligibility, and payment options.
• Manages the training tracker, handles hiring paperwork, workflows, and background checks, ensures eligibility for employees and practicum students, creates offer letters, and supports new employees with payroll information.
• Supports front desk by answering phones, organizing files, preparing client binders, ordering supplies, managing inventory, overseeing cleaning services and safety, and communicating scheduling changes and errors to staff.
• Develops staff incentive and disciplinary systems. Conducts all-staff meetings to review updated policies and training.
• Manages payroll for the department.
• Discusses service availability with potential clients, assists families with insurance and billing inquiries, and supports staff during client events.
• Hires, trains, evaluates, and supervises student employees.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution, or equivalent combination of education and experience.

• Three years' relevant experience.
• Supervisory or lead experience.
• Experience in office management.
• Budget management experience.
• Experience with office software, including word processing, spreadsheets, and presentations.
• Strong interpersonal, written, and verbal communication skills.
• Desire to help the agency grow through organizational system development.
• Ability to create systems.

• Ability to become SafetyCare Certified as a trainer.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2024-11-01