Coordinator Operations and Member Services Bronco Athletic Fund

Job Description

  • Job code: 011092
  • Pay grade: D
  • Pay type: Nonexempt/hourly

General summary

Supports operational functions and membership services for the University’s athletic fundraising program. Assists with member engagement, service coordination, and administrative processes to enhance donor experience and program effectiveness.

Major duties

  • Engages with athletic fundraising program members by providing responsive and courteous assistance, serving as a reliable point of contact to support a positive donor experience.
  • Supports donor communications by contributing to the development and delivery of messaging and engagement touchpoints for athletic fundraising program members.
  • Assists with the development of promotional materials to clearly and professionally communicate the value and benefits of membership.
  • Facilitates logistics for premium seating to support donor engagement and event coordination.
  • Assists with data and content requests.
  • Coordinates benefit fulfillment for athletic fundraising program members to support effective donor stewardship.

Minimum qualifications

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

Required education

  • Bachelor's degree in related field from an accredited institution

Required experience

  • One year's relevant experience.
  • Demonstrated ability to work independently.
  • Strong written, oral and interpersonal communication skills.
  • Demonstrated experience in marketing, communications or related field.
  • Demonstrated professionalism.
  • Strong self-motivation.
  • Ability to work as a team member in a complex organization.

Required other

  • Ability to work irregular shifts and extended hours, including evenings and weekends.

Physical requirements

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Working conditions

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2025-09-26

This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.