Director Student Rights, Responsibilities and Advocacy

Provides leadership for student conduct and case management functions to ensure fair and consistent processes aligned with University policy. Oversees a comprehensive conduct program grounded in restorative justice, manages complex cases, and collaborates with campus partners to support student accountability and community standards. Coordinates support for students navigating personal, health, or psychosocial challenges and supervises departmental operations, staff, training, and assessment efforts.

• Directs a comprehensive student conduct program to address violations of the Student Code of Conduct. Investigates and adjudicates cases, coordinates complex matters with campus partners, and refines procedures to balance student needs with University policy. Ensures consistency, efficient workflow, and policy adherence across student conduct operations.
• Oversees case management for students experiencing personal, health, or psychosocial challenges. Collaborates with campus partners, faculty, families, and providers to coordinate interventions, referrals, and follow-up support.’
• Leads the conflict management and resolution process based on restorative justice framework. Recruits and trains hearing officers for non-academic cases.
• Serves as liaison for student support during hospitalizations, coordinating with emergency contacts, providers, faculty, and campus partners. Supports discharge planning, medical clearance, and follow-up care. Assists students with health leave processes and collaborates with divisional leadership.
• Provides training for students and campus partners on student conduct and support processes. Leads assessment efforts to evaluate program effectiveness and student learning outcomes. Researches best practices and relevant laws to support institutional compliance.
• Supervises departmental staff and manages daily operations of student conduct and case management functions. Represents the office on divisional and University committees and initiatives.
• Serves on the University’s case management leadership team and manages alerts related to student support and engagement.

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

• Bachelor's degree in related field from an accredited institution.

• Three years' relevant experience.
• Progressive experience in higher education or K-12.
• Progressive experience in student conduct, case management, counseling or similar areas within education or human services.
• Demonstrated experience in student advocacy, conflict resolution, crisis response and behavior management.
• Strong communication, organization and decision-making skills.

• Ability to work irregular shifts and extended hours, including weekends and holidays.

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2025-10-31