International Enrollment Specialist

Job Description

  • Job code: 011185
  • Pay grade: E
  • Pay type: Exempt/salaried

General summary

Provides general oversight of international application processing and daily admissions and immigration operations for international applicants. Manages admissions systems, workflow processes, reporting and serves as the primary systems liaison for international student enrollment.

Major duties

  • Serves as the primary contact for student records and cases involving partner cohorts, collaborating with campus units to support enrollment processes. Manages reports related to student records, applications, enrollment, and partnerships, and provides data analysis to departmental leadership.
  • Serves as a Designated School Official and Alternate Responsible Officer, overseeing daily operations of the Student and Exchange Visitor Information System (SEVIS). Maintains integration between SEVIS and the University’s student information system, independently resolving issues and referring complex matters for review. Prepares and issues federal immigration forms using a global engagement platform and SEVIS in accordance with federal immigration regulations.
  • Analyzes, coordinates and processes international admission application documents and related immigration documents for admission package consistent with federal regulations.
  • Analyzes and processes the entry of credit evaluation data, including data related to articulation and partner agreements, including maintaining related student information system tables.
  • Processes department scholarship award letters for international students, tracks award acceptance, and aids with the scholarship tracking spreadsheets.
  • Provides guidance and oversight to ensure accurate, timely, and efficient application processing, including graduate international admissions in a supervisory role.
  • Monitors workflow to maintain a timely application processing turnaround.
  • Maintains departmental prospect and applicant records in the customer relationship management system. Monitors central email accounts and responds to inquiries regarding the processing status of application materials, prospective student questions, inquiries from University departments, and referring emails to related areas.
  • May recruit and admit prospective students from assigned territories.
  • Hires, trains, evaluates and supervises staff employees.

Minimum qualifications

Minimum qualifications based upon job documentation and industry best practices. Any current employees not meeting these qualifications will be grandfathered until they move to a different job.

Required education

  • Bachelor's degree in related field from an accredited institution.

Required experience

  • Two years' relevant experience.
  • Experience with application systems.
  • Experience with student information systems, or similar databases.
  • Experience with global education software planforms.
  • Experience with the Student and Exchange Visitor Information System (SEVIS).
  • Experience streamlining operations and reporting across systems.

Required other

  • Meets the requirements to a Designated School Official (DSO) and Alternate Responsible Officer (ARO).

Physical requirements

Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials, less than 25 pounds.

Working conditions

Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Revised: 2026-11-13

This description indicates the general nature and level of work performed by employees in the above job. It is not intended to be a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.