Help, support, advice, guidance, assistance.The University will deliver instruction by means of distance education through the summer II session. In-person instruction begins with fall classes on Sept. 2. Services from the Haenicke Institute for Global Education are available virtually, Monday through Friday, 8 a.m. to 5 p.m. Keep up-to-date on the University's response to COVID-19 at 

Amid the current COVID-19 pandemic, there are many uncertainties. Don’t forfeit your dream of pursuing a U.S. degree. Join leadership from Western Michigan University’s Haenicke Institute for Global Education for a webinar discussion of international student mobility during and after COVID-19. "Keeping your dream alive: Pursuing a US degree during and after the pandemic" takes place on Thursday, July 23  at 9 a.m. EST (Eastern Standard Time) Via YouTube live stream. Learn more at

If you have an emergency, call 911 immediately. If you have a border issue (such as detainment), please contact Kalamazoo County Consolidated Dispatch at (269) 488-8911 (ask to be directed to a WMU Public Safety officer).

Immigration Questions

  Contact Name Contact Email Contact Phone
International students  Tara Severino (269) 387-5657
Exchange visitors, scholars, international visitors,
faculty/staff and hosting departments

Lee Ryder (RO)

(269) 387-5873

Health Insurance Questions

Send an email to Jan VandeVusse at or call (269) 387-5887.

Account Holds or Outstanding Admission Documents Questions

Student Home Country Counselor Name Counselor Email Counselor Phone
Bangladesh, Brazil, Colombia, Congo, Ecuador, India, Pakistan, Peru, Saudi Arabia, Sri Lanka  Kim Cho (269) 387-5898
Afghanistan, Canada, China, Egypt, Ethiopia, Germany, Ghana, Hong Kong, Iran, Iraq, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Mexico, Nepal, Nigeria, Oman, South Korea, Spain, Philippines, Taiwan, Turkey, Vietnam  Julie Obrecht (269) 387-5877
 Indonesia, Malaysia, Thailand Soongmin Chow (269) 387-3958

General Questions

If you are unsure who to call or have a general question, email us at