Immigration Support

Advising

Our office is open Monday through Friday from 8 a.m. to 5 p.m. for scheduled in-person or virtual appointments. To make an appointment, please contact staff directly or email @email.

Direct service (form drop-off, pick-up, service inquiry, and scheduling) is available Monday through Friday from 9 a.m. to 4 p.m. Our office is closed daily from noon to 1 p.m. for lunch.

Express advising with counselors on duty (for topics and questions that can be addressed during a brief, 5-10 min. conversation) is available Monday, Wednesday, and Friday from 1:30 to 4 p.m.

If you have an emergency, call 911 immediately. If you have a border issue (such as detainment), please contact Kalamazoo County Consolidated Dispatch at (269) 488-8911 (ask to be directed to a WMU Public Safety officer).

Immigration Questions

Title	Contact Name	Contact Email	Contact Phone
Associate Director of Immigration Services (J-1 & CELCIS advisor)	Tara Severino	@email	(269) 387-5657
Immigration Advisor (F-1 advisor for last names A-M)	Brian Hills	@email	(269) 387-5878
Immigration Advisor (F-1 advisor for last names N-Z)	Svetlana Stone	@email	(269) 387-5876
Coordinator of Immigration Records (student records)	Joshua Houtkooper	@email	(269) 387-5896
Coordinator of Intl Student and Scholar Services (scholar records)	Raquel Garciacano	@email	(269) 387-3959

Health Insurance Questions

Title	Contact Name	Contact Email	Contact Phone
Insurance Coordinator	Tiedra Robertson	@email	(269) 387-5804

Admissions Questions

Student Home Country	Counselor Name	Counselor Email	Counselor Phone
Undergraduate - Ghana, India, Kenya, Nigeria Undergraduate and Graduate - Afghanistan, Bangladesh, Colombia, Congo, Ecuador, Egypt, Ethiopia, Iran, Jamaica, Jordan, Kazakhstan, Mexico, Nepal, Pakistan, Peru, Philippines, Sri Lanka, Thailand, Turkey, Vietnam CELCIS Undergraduate students from all other countries not listed	Kim Cho	@email	(269) 387-5898
Fulbright, USAID, IIE (AMID, CAPE, LOTU) WMU Athletes Graduate - Ghana, India, Kenya, Nigeria Undergraduate and Graduate - Canada Graduate students from all other countries not listed	MK Mohanan	@email	(269) 387-5865
HELP, INTE, INTI, KDU, MCKL, MTJ, NILA, SUNC, TALR and UNIB Undergraduate and Graduate - Brazil, Dominican Republic, Hong Kong, Kuwait, Malaysia, Oman, Saudi Arabia, South Korea, Spain	Heather Smith	@email	(269) 387-5942
AUE, AUE CELCIS, CSKM, GUFE, JIC, and Exchange Students Undergraduate and Graduate - China, Germany, Indonesia, Iraq, Japan, Portugal, Taiwan	Yumi Takahashi-Ede	@email	(269) 387-4102

General Questions

If you are unsure who to call or have a general question, contact I3S by phone at (269) 387-5865 or email us at @email.