Tk20

Log in

CECP faculty, students and unit administrators may log in here to TK20 using your Bronco NetID and password.

Authorized CECP Tk20 users, such as site supervisors and CECP alumni, may log in here using your Tk20 user ID and password.

What is Tk20?

In a number of foundational CECP courses, Tk20 will be a required instructional resource similar to textbooks, course packs and other supplemental required instructional materials. CECP will be transitioning to the use of Tk20 during the fall 2014 semester. Since fall 2014 was the first semester of Tk20 implementation with a gradual transition process involving CECP students at all phases of their graduate training, each student formally admitted to and enrolled in CECP by fall 2014 semester should have a Tk20 account.To help ensure that Department of Counselor Education and Counseling Psychology graduates are prepared to work in their chosen professions, as well as to satisfy assessment related requirements of accrediting and approving bodies for quality programs, CECP conducts systematic assessment of students and programs.

Student subscription requirement

Effective January 2015, all newly admitted and enrolled CECP students were required to have a student subscription for a Tk20 account. Effective fall 2016 CECP students who do not already have a Tk20 subscription established will have a student fee assessed when they first register for CECP courses as a formally admitted CECP student. Tk20 will be used in multiple courses across the entire program of study including final field experiences, and will be available for use following graduation.

Recommended and Supported Browsers

Tk20 recommends and fully supports the latest two versions of the following browsers:

• Chrome (This is the preferred browser for use with Tk20)
• Firefox
• Internet Explorer
• Safari

Support and resources

There are several resources for help with Tk20.

Tk20 customer support

This is the company's technical support team. Customer support representatives can assist with routine questions, requests and technical issues faced by users of the Tk20 software system, such as guidance on how to complete an activity in the system, e.g. uploading a file to attach to an assignment. A campus user cannot view or complete an assignment or other Tk20 activity and needs assistance.

Tk20 customer support may be contacted by phone or email. Users may call for assistance at 1 (800) 311-5656, Monday through Friday, 7 a.m. to 7 p.m. Central Time. Users may also email support@watermarkinsights.com, 24 hours a day, Monday through Friday, as well as on Saturday and Sunday from 11:30 a.m. to 9:00 p.m. Central Time.

University HelpDesk

CECP Tk20 users may also contact the University Help Desk at (269) 387-4357 for assistance. This would include assistance in determining your browser version or compatibility with Tk20’s support for the two most recent versions of the browsers listed above.

CECP TK20 administrator

Questions related to Tk20 content, e.g. content of course assignments, binders, and/or assessment measures in Tk20 may be directed to the CECP Unit Administrator via email by clicking this link, or by calling 269-387-5100 Monday through Friday 8 am to 5 pm.

Tk20 help materials

Once you are logged in to Tk20 you may click on the Help Tab in the upper right hand side of your home page. Tk20 offers a comprehensive set of guides and video tutorials for students, faculty, administrators and site staff.

Video tutorials

Since our log in and authentication procedures are unique, and since we are initially only using a few limited features of Tk20 this semester, several brief video tutorials are provided for students and faculty at the following links:
(Recommend viewing in the order presented below)

• Student Tutorials for Tk20
  • Logging in to Tk20
  • Preferences and Screen Appearance in TK20
  • Messages in Tk20
  • Navigating in Tk20
  • Submitting an assignment in Tk20
  • Illustration Student receiving & submitting assignment
  • Observations in Tk20
  • Field Experience Binder
• Faculty Tutorials for Tk20
  • Logging in to Tk20
  • Preferences and Screen Appearance TK20
  • Messages in Tk20
  • Navigating in Tk20
  • Faculty Tutorial Assessing an Assignment
  • Faculty Assessing Assignments 2
  • Faculty Observation Assessment
  • Faculty Observation Evaluation TK20

Since Tk20 is a very comprehensive system with many features we will not initially be using, these video tutorials are intended to focus on the basics of Tk20 in a brief period of time. It is recommended that students and faculty view these brief video tutorials before in to Tk20 for the first time.