Current outages and announcements

Issues accessing course registration links and more in GoWMU when using the Chrome browser
Posted by Dylan Ledbetter on August 6, 2020
Start: Aug 6 11:20am

UPDATE: This issue has since been resolved. If you are still seeing this error in your internet browser, you may need to clear your browser cache. Instructions can be found here: https://wmich.edu/helpdesk/internetclearingcache

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A recent Chrome update has caused an issue with some links in GoWMU, such as Add/Drop Classes, My Schedule, and more. If you see an error message when accessing these links, click the "Advanced" button in the bottom left, and then click the link to proceed to the page in the bottom left as well.

Our administrators are working closely with the vendor to resolve this problem, and expect to have the issue resolved soon. Questions can be directed to the Help Desk at (269) 387-4357.


Qualtrics phone support changing Aug. 19.
Posted by Gary Barton on July 27, 2020

Qualtrics will be changing the way they provide phone support, beginning Aug. 19. Instead of calling the Qualtrics support number directly, you will request a support call from the Qualtrics support website, and a Qualtrics agent will reach out to you directly. Their support team is making this change to help increase account security. For more information about how to contact Qualtrics support, please visit wmich.edu/helpdesk/qualtrics.