Current outages and announcements

Monthly security updates installed Jan. 26 and 27
Posted by Gary Barton on January 23, 2020
Start: Jan 26 12:00am
 End:  Jan 27 6:00am

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, Jan. 26, and from 12:01 to 6 a.m. on Monday, Jan. 27. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services Monday morning, you may need to reboot your machine.

Please, direct questions to the Help Desk at (269) 387-4357.


Symantec Endpoint Protection auto upgrade
Posted by Gary Barton on January 21, 2020

Beginning Friday, Jan. 24, the Office of Information Technology will be turning on auto upgrade of the Symantec Endpoint Protection for managed desktop and laptop computers installed from the GoWMU software downloads. This will automatically download and install the latest version of the software and it will require a reboot of your system.

If you would like to upgrade sooner, so you may manage the system reboot, please log in to GoWMU and download the Symantec Endpoint Protection from the Software Downloads area.

Computers with custom install packages created by unit IT support staff, and computers that have already been updated will be excluded. Please, direct questions to the Help Desk at (269) 387-4357.


3 things you should know about 2FA
Posted by Gary Barton on January 24, 2020
Duo

Do I have to use 2FA every time I log in?
No! We highly recommend you use the Remember Me option when logging in, which will allow you to be remembered on that device (using the same internet browser) for 30 days. This means you will only need to use 2FA to log in once per month on each of your devices.

What if my primary 2FA device is not available?
If you do not have access to your smartphone, you can still access your WMU account. Please see our 2FA backup options page to prepare yourself.

What if I replace my smartphone?
Please see our 2FA Device Management page for instructions on how to reactivate Duo Mobile on your new smartphone.

Learn more more about using 2FA: https://wmich.edu/it/2fa.