Help Hub is a single place to discover resources and get support for technology, teaching, and learning. The knowledge base is easy to use and is a great start to find self-help and support resources about campus services.
The Office of Information Technology provides many services for the WMU community. The goals of IT relate to and compliment the mission and business goals of the University. Our services portfolio defines our value added to the University and the components for the services we provide. Here are some links to get you started as you explore Help Hub.
- Applications support
Providing integrated academic and administrative environments - Authentication services
CAS, LDAP access, and Shibboleth - Classroom technology
Managing configuration, training, and maintenance of technology in classrooms - Collaboration services
Work together to achieve a goal - Computer labs
Providing general and specific facilities for use by students and faculty - Infrastructure services
Hosting and managing physical infrastructure hardware - Instructional support
Using instructional technology to support effective teaching and learning - Network services
Providing video, wired and wireless connections to the campus - Phone services
Providing analog and VoIP phone services to the campus - Security
Protecting the WMU community against physical and virtual threats - Project management
Providing project and portfolio management for the Office of Information Technology