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- Assessment Basics
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- Using Assessment Data for Improvement
- Presenting Data Effectively
- Equity and Assessment Practices
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Office of Institutional Effectiveness
Western Michigan University
Kalamazoo MI 49008-5253 USA
(269) 387-0399
ICES Online Resources

Frequently asked questions (faculty, chairs and deans—updated April 20, 2011)
Frequently asked questions (students—updated April 20, 2011)
Instructor script for ICES online
Self-training manual (instructor)
Documents and websites
ICES Steering Committee's Plan for Implementation of Customization's
Evaluation of the Technical Use and Effectiveness of the ICES Online Evaluation System and WMU
Determining Acceptable Response Rates
ICES Online Announcement Protocol
ICES Online Repository of Decisions Document
ICES Response Regarding Response Rates
Annotated bibliography library
Effects of Return Rates on the Nature of Faculty Evaluation: An Annotated Bibliography
Validity of Response Rates: Comments vs. Rating Scale (an annotated bibliography)
Validity of Response Rates: Quality vs. Quantity (an annotated bibliography)
Contact
For further questions and concerns please contact:
Tonya Dean
Email: oie-ices@wmich.edu