Contact International Student and Scholar Services

Welcome to International Student and Scholar Services. We are happy to speak with you! Our office is open Monday through Friday, except holidays, from 8:30 a.m. to 12 p.m. and 1 p.m. to 5 p.m. for scheduled in-person or virtual appointments. 

Our office is located at 3110 Faunce Student Services. You can also reach us by phone at (269) 387-5865.

To make an appointment, please contact staff directly or email @email

  • Direct Service for form drop-off, pick-up, service inquiry and scheduling is available Monday through Friday, except holidays, from 8:30 a.m. to 5 p.m. Our office is closed daily from noon to 1 p.m. for lunch.
  • Express Advising with counselors on duty for topics and questions that can be addressed during a brief, 5-10 minute conversation is available Monday, Wednesday and Friday, except holidays, from 1:30 to 4 p.m.

Emergency Contact Information

For police, fire or medical emergencies, call 911. 

If you experience an immigration emergency after hours, such as a border or port of entry issue, contact Kalamazoo County Consolidated Dispatch at (269) 488-8911 and ask to be directed to a WMU Public Safety officer. 

This emergency number may also be used by United States Customs and Border Protection and United States Immigration and Customs Enforcement outside of normal business hours.

WMU Department of Public Safety
+1 (269) 387-5555 (Administrative Phone Number)
511 Monroe Street
Kalamazoo MI 49006 USA

Mailing Address and Phone Number

International Student and Scholar Services (I3S)

3110 Faunce Student Services, Mail Stop 5246
Western Michigan University
1903 W Michigan Ave
Kalamazoo MI 49008-5246 USA

About the Haenicke Institute for Global Education

Your journey at Western Michigan University is a global one. Through transformative events, immersive classes and experience-driven education, the Haenicke Institute for Global Education connects Kalamazoo to the world—and the world to Kalamazoo. We assist over 1,000 international students and alumni at home and abroad with admissions, immigration support, student success and post-graduation job training. We host 80+ study abroad programs and bring students, faculty and staff to 30 countries, on average, each year. From fostering academic opportunities to showcasing cultural events and providing K-12 outreach, the Haenicke Institute promotes learning that transcends borders and takes you wherever you want to go.  

A student wearing a study abroad map tshirt while making a W symbol with his hands. He is posing in downtown Kalamazoo.

International Student and Scholar Services

International Student and Scholar Services is responsible for international student recruitment, admissions and immigration support.

A student proudly holding a Western flag during a study abroad adventure in another country. He stands in front of an historic building.

Study Abroad

WMU Study Abroad supports more than 80 programs around the world, sending students, faculty and staff to 30 countries, on average, each year.

Students talking to each other outside at a picnic table in downtown Kalamazoo. They wear tshirts promoting global eduction at Western Michigan University.

Global Engagement Program

The Global Engagement Program provides opportunities for all  students at Western Michigan University to become globally engaged. 

Students working together at a table. They are both looking a paper, as if they are studying together.

English Language Learning

The Center for English Language and Culture for International Students offers short- and long-term intensive English language study.

A member of the WMU Asian Initiatives staff working with children at a community outreach event.

Asian Initiatives

WMU Asian Initiatives enhances scholarship and knowledge of East Asia on campus and throughout southwest Michigan.

Robert Brown, an instructor at the Haworth College of Business, sitting side-by-side talking to a student as he teaches an Applying Business Fundamentals class in Schneider Hall.

Faculty Enrichment

The Haenicke Institute supports partnerships with more than 100 international institutions, offering options to faculty who are interested in collaboration and exchange.