Contact International Student and Scholar Services

Welcome to International Student and Scholar Services. We are happy to speak with you! Our office is open Monday through Friday, except holidays, from 8:30 a.m. to 12 p.m. and 1 p.m. to 5 p.m. for scheduled in-person or virtual appointments. 

Our office is located at 3110 Faunce Student Services. You can also reach us by phone at (269) 387-5865.

To make an appointment, please contact staff directly or email @email

  • Direct Service for form drop-off, pick-up, service inquiry and scheduling is available Monday through Friday, except holidays, from 8:30 a.m. to 5 p.m. Our office is closed daily from noon to 1 p.m. for lunch.
  • Express Advising with counselors on duty for topics and questions that can be addressed during a brief, 5-10 minute conversation is available Monday, Wednesday and Friday, except holidays, from 1:30 to 4 p.m.

To connect with us via U.S. postal service, write us at:

International Student and Scholar Services (I3S)
3110 Faunce Student Services, Mail Stop 5246
Western Michigan University
1903 W Michigan Ave
Kalamazoo MI 49008-5246 USA

Emergency Contact Information

For police, fire or medical emergencies, call 911. 

If you experience an immigration emergency after hours, such as a border or port of entry issue, contact Kalamazoo County Consolidated Dispatch at (269) 488-8911 and ask to be directed to a WMU Public Safety officer. 

This emergency number may also be used by United States Customs and Border Protection and United States Immigration and Customs Enforcement outside of normal business hours.

WMU Department of Public Safety
+1 (269) 387-5555 (Administrative Phone Number)
511 Monroe Street
Kalamazoo MI 49006 USA