Our offices are open from 8 a.m. to 5 p.m. for virtual or in-person appointments. Walk-in hours — for topics and questions that can be addressed during a brief, 5-10 minute conversation — from 9 to noon and 1 to 3 p.m. on Tuesdays, Thursdays and Fridays. To make an appointment, email oiss-info@wmich.edu or contact staff directly.
- Immigration questions
- Health insurance questions
- Account holds or outstanding admission documents questions
- General (or other) questions
If you have an emergency, call 911 immediately. If you have a border issue (such as detainment), please contact Kalamazoo County Consolidated Dispatch at (269) 488-8911 (ask to be directed to a WMU Public Safety officer).
Immigration Questions
| Contact Name | Contact Email | Contact Phone | |
| International students | Tara Severino | tara.severino@wmich.edu | (269) 387-5657 |
| Exchange visitors, scholars, international visitors, faculty/staff and hosting departments |
Lee Ryder (RO) |
(269) 387-5873 |
Health Insurance Questions
Send an email to Jan VandeVusse at ias-insurance@wmich.edu or call (269) 387-5887.
Account Holds or Outstanding Admission Documents Questions
| Student Home Country | Counselor Name | Counselor Email |
Counselor Phone |
|
Afghanistan, Bangladesh, Brazil, Colombia, Congo, Ecuador, India, Iran, Iraq, Kuwait, Nepal, Oman, Pakistan, Peru, Saudi Arabia, South Korea, Sri Lanka |
Kim Cho | kim.cho@wmich.edu | (269) 387-5898 |
| Canada, Egypt, Ethiopia, Ghana, Jordan, Kenya, Nigeria | MK Mohanan | mk.mohanan@wmich.edu | (269) 387-5865 |
|
China, Dominican Republic, Germany, Hong Kong, Indonesia, Jamaica, Japan, Kazakhstan, Malaysia, Mexico, Philippines, Spain, Taiwan, Thailand, Turkey, Vietnam |
Soongmin Chow | soongmin.chow@wmich.edu | (269) 387-3958 |
|
Other countries not listed, counselor assigned by last name. |
Soongmin Chow (Last Name A-N) Kim Cho (Last Name O-Z) |
soongmin.chow@wmich.edu kim.cho@wmich.edu. |
(269) 387-3958 (269) 387-5898 |
General Questions
If you are unsure who to call or have a general question, email us at oiss-info@wmich.edu.