Walk-in Service (form drop off, pick up, service inquiry, and scheduling) is available Monday through Friday from 9 a.m. to 4 p.m.  The office is closed from 12-1pm for lunch.

Walk-in Meetings with counselors on duty (for topics and questions that can be addressed during a brief, 5-10 minute conversation) are available Monday through Friday from 1:30 to 4 p.m.

To make an appointment, please contact staff directly. 

If you have an emergency, call 911 immediately. If you have a border issue (such as detainment), please contact Kalamazoo County Consolidated Dispatch at (269) 488-8911 (ask to be directed to a WMU Public Safety officer).

Immigration Questions

 TitleContact NameContact EmailContact Phone
Senior Director of International Student and Scholar ServicesLee Ryder (RO) 387-5873
Associate Director of Immigration Services (J-1 and CELCIS advisor) Tara 387-5657
Immigration Advisor (F-1 advisor for last names A-M)Brian 387-5878
Immigration Advisor (F-1 advisor for last names N-Z)Svetlana 387-5876

Coordinator of Immigration Records

(student records)

Joshua 387-5896

Coordinator of International Student and Scholar Services

(scholar records)

Raquel (269) 387-3959

Health Insurance Questions

TitleContact NameContact EmailContact Phone
Insurance Coordinator                                             Tiedra 

 (269) 387-5804

 Admission Questions

Student Home CountryCounselor NameCounselor Email

Counselor Phone    

Afghanistan, Bangladesh, Brazil, Canada, Colombia, Congo, Ecuador, Egypt, Ethiopia, Germany, Hong Kong, Iran, Jamaica, Jordan, Kazakhstan, Kuwait, Mexico, Nepal, Pakistan, Peru, Philippines, South Korea, Spain, Sri Lanka, Taiwan, Thailand, Vietnam


 Kim Cho 387-5898

Ghana, India, Kenya, Nigeria



 MK Mohanan 387-5865

Dominican Republic, Iraq, Malaysia, Oman, Saudi Arabia

Heather 387-3959

China, Indonesia, Japan, Portugal

AUE, Exchange Students

Yumi Takahashi-Ede

(269) 387-4102

General Questions

If you are unsure who to call or have a general question, contact I3S by phone at (269) 387-5865 or email us at