Advising

Our office is open Monday through Friday from 8 a.m. to 5 p.m. for scheduled in-person or virtual appointments. To make an appointment, please contact staff directly or email @email.

Direct service (form drop-off, pick-up, service inquiry, and scheduling) is available Monday through Friday from 9 a.m. to 4 p.m. Our office is closed daily from noon to 1 p.m. for lunch.

Express advising with counselors on duty (for topics and questions that can be addressed during a brief, 5-10 min. conversation) is available Monday, Wednesday, and Friday from 1:30 to 4:00 p.m.

If you have an emergency, call 911 immediately. If you have a border issue (such as detainment), please contact Kalamazoo County Consolidated Dispatch at (269) 488-8911 (ask to be directed to a WMU Public Safety officer).

 TitleContact NameContact EmailContact Phone
Associate Director of Immigration Services 
(J-1 & CELCIS advisor) 
Tara Severino@email(269) 387-5657
Immigration Advisor 
(F-1 advisor for last names A-M)
Brian Hills@email(269) 387-5878
Immigration Advisor 
(F-1 advisor for last names N-Z)
Svetlana Stone@email(269) 387-5876
Coordinator of Immigration Records
(student records)
Joshua Houtkooper@email(269) 387-5896
Coordinator of Intl Student and Scholar Services
(scholar records)
Raquel Garciacano@email(269) 387-3959
TitleContact NameContact EmailContact Phone
Insurance Coordinator                                             Tiedra Robertson@email (269) 387-5804
Student Home CountryCounselor NameCounselor EmailCounselor Phone    
  • Undergraduate - Ghana, India, Kenya, Nigeria 
  • Undergraduate and Graduate - Afghanistan, Bangladesh, Colombia, Congo, Ecuador, Egypt, Ethiopia, Iran, Jamaica, Jordan, Kazakhstan, Mexico, Nepal, Pakistan, Peru, Philippines, Sri Lanka, Thailand, Turkey, Vietnam
  • CELCIS
  • Undergraduate students from all other countries not listed
 Kim Cho@email(269) 387-5898
  • Fulbright, USAID, IIE (AMID, CAPE, LOTU)
  • WMU Athletes
  • Graduate - Ghana, India, Kenya, Nigeria 
  • Undergraduate and Graduate - Canada
  • Graduate students from all other countries not listed
MK Mohanan@email(269) 387-5865
  • HELP, INTE, INTI, KDU, MCKL, MTJ, NILA, SUNC, TALR, and UNIB
  • Undergraduate and Graduate - Brazil, Dominican Republic, Hong Kong, Kuwait, Malaysia, Oman, Saudi Arabia, South Korea, Spain
Heather Smith@email(269) 387-5942
  • AUE, AUE CELCIS, CSKM, GUFE, JIC, Exchange Students
  • Undergraduate and Graduate - China, Germany, Indonesia, Iraq, Japan, Portugal, Taiwan
Yumi Takahashi-Ede@email(269) 387-4102

General Questions

If you are unsure who to call or have a general question, contact I3S by phone at (269) 387-5865 or email us at @email.