The project management office is the unit of the Office of Information Technology that oversees IT projects. It coordinates four major project-related areas:
- Portfolio management: tracks all IT projects along with resource tracking and reporting.
- Program management: manages project programs to ensure interrelated projects remain synchronized, working with governing bodies if they exist.
- Project management:
- Project oversight (level 1): retain oversight of current business projects that exist within information technology.
- Project management assistance (level 2): assist individual IT directors in structuring and tracking their unit's on-going projects.
- Project management (level 3): provide full scope project management leadership from the initiation phase of a project to its closure/handoff.
- Director level project management support: training, tools and templates to support project management methodologies within each information technology unit in general. Specifically, assisting IT directors/staff/technicians that are engaged in project management within their individual units.
Project management facilitates intake of project requests, reviews the requests, meets with appropriate IT staff and functional users to determine technical and functional feasibility. They will also work with customers and IT to estimate the effort and cost and present the request to governance teams or stakeholders for review and prioritization, when applicable.
The level of project management involvement in the project-related areas above is negotiated between the project management office, the directors involved and/or the chief technology officer.
Project management contact information