About Us

In July 2020, the management of the university’s assessment endeavors was rolled back into the Office of Institutional Effectiveness, as the assessment of student learning is a critical part of institutional effectiveness in promoting and supporting evidence‐based planning and improvement. These endeavors include management of institutional assessments, the Campus Labs Student Course Ratings System (CLCRS), and University Assessment Steering Committee (UASC) activities such as Assessment in Action, Assessment Fellows Grants, and Assessment Mentor Program. This move will help us to enhance and improve upon collaborative efforts toward quality improvement initiatives at WMU as well as working toward fulfilling our mission. Please join us as we welcome Tonya Dean and Karen Stokes Chapo as they continue in their previous roles but now as new members of the IE team. 


The mission of the Office of Institutional Effectiveness (IE) is to provide strategic management of cross-collaborative projects and initiatives that support student success and institutional coherency.

IE accomplishes its mission by facilitating the planning, implementation, monitoring, adjusting, and evaluation of strategic projects and initiatives that improve and demonstrate responsibility for the organization’s overall performance.