IT services for students
The Office of Information Technology Help Desk is here to help with your technology needs.
Your account
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Your Bronco NetID
Your WMU username and password. Learn about your account or reset your password.
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2FA overview
Two-factor authentication (2FA) is required as part of the WMU login process for students, faculty and staff.
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2FA FAQ
Frequently asked questions about two-factor authentication 2FA.
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Student Access Overview
Technology services associated with your Bronco NetID, available to future & current students.
Get Connected
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Connect to WiFi
Connect laptops, smartphones, or tablets to Wi-Fi
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Other connected devices?
Register a TV, game console, or any other internet-connected device to Wi-Fi
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Guest WiFi
Connect parents, family, and friends to Wi-Fi
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Need a computer?
WMU recommended laptop specifications.
Email powered by Office 365
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W-Exchange Login & Overview
Learn about W-Exchange for email, communication, and collaboration tools.
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Set up email on iOS
Download and install Outlook for iOS devices.
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Set up email on Android
Download and install Outlook for Android devices.
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Install Microsoft Office
Install Microsoft Office on your personal devices.
Collaboration Tools
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Microsoft Teams Overview
Chat-based workspace which provides team text, audio, and video chat, 1 on 1 text, audio, and video chat, and more.
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Webex Overview
Web conferencing, personal meeting rooms, screen sharing, interactive training environments, large-scale online events and more.
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Google Workspace Overview
Collaboration tools including popular apps such as Google Drive, Meet, Calendar, Sites, and more.
We can help!
- Phone: (269) 387-4357
- Email: helpdesk@wmich.edu
- Visit goWMU
- Submit a service request