Travel

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CTP Air Travel

WMU Travel
Western Michigan University
Kalamazoo MI 49008-5203 USA
(269) 387-4253

 

Step One: Create or Verify your CTP Travel Account

Please use the tutorial guides below to assist you with setting up your CTP account to access your profile and the lightning booking.

Register with CTP online - See page 2 of the Setup Guide for the user registration link or see the link below to set up a CTP online account.

CTP Portal Login Setup Guide

Setting up your traveler profile 

CTM Profile user guide

 

Click here to setup a CTP online account

 

Step Two: Estimate your travel expenses

Include costs such as: 
  • Departure and return dates
  • Conference cost
  • Hotel accommodations
  • Air travel—estimated cost for air travel through CTP's online reservation system. All tickets must be booked through Collegiate Travel Planners (CTP).
  • Car rental
  • Meals
 

Better deals found elsewhere? If you are able to provide documentation that you can find a lower price from a main line carrier, such as American, United, or Delta airlines, please contact CTP at (800) 520-9644/(402) 484-4392 or email @email to see if a price match is available. Price matching is not available via third-party sites, such as Expedia, Priceline, or Google Flights.

 

 

Step Three: Create an online Travel Authorization

University travelers, please complete these steps as far in advance as possible:
  • Login to the travel authorization system (located in PeopleSoft) using your BroncoNet ID and password
  • Have your travel estimation available for entry into the online system
  • Complete and submit an online travel authorization
  • Wait for an email notification that your authorization has been approved

 

 

Step Four: Place your reservations

Once your authorization has been approved you can proceed with placing your reservations. If you need assistance from CTP you may call (800) 520-9644/(402) 484-4392 or email @email.

Please note: Flight reservations and payment reservation outside of coach class must be pre-approved by the appropriate vice-president.

 

Domestic and International Travel: Log in to CTP's online reservation system to place your travel reservations and solidify your itinerary; or book through a CTP travel agent by calling (800) 520-9644/(402) 484-4392.

 

Assistance with putting line number in the CTP system:

Your TA number is required to be able to book travel through CTP. In addition, you must also provide the line number on which the airfare charge appears. The format should follow this schema: 

1. Your 5-digit travel authorization number (without the 5 leading zeros)

2. The airfare charge line number formatted as 5-digits (add leading zeros to line number to total 5-digits)

Example: TA number 38749 with airfare on line #3: 38749-00003

Q: Where can I find the line number?

A: You will find your line number for air travel in front of the airfare expense line.

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Tickets will be automatically charged to the University's business travel account and then charged back to the various departments accordingly. If you have questions regarding travel charges, please email the travel inquiry box. 

CTP offers a price matching service in an effort to support travelers in locating the most affordable flight option available in Lightning. If you are able to provide documentation that you can find a lower price from a main line carrier, such as American, United, or Delta airlines, please contact CTP. Price matching is not available via third-party sites, such as Expedia, Priceline, or Google Flights. Please email the following information to: @email

  • Submitter’s contact information
    • Email
    • Phone number
  • Name of traveler
  • Screenshot of CTP quoted fare
  • Screenshot of lower fare (not quoted through CTP)
    • Please ensure the screenshots include:
      • Date and time of the quote
      • Full schedule details (flight numbers, dates/times, class of service for each segment)
      • Cost breakdown (fare & taxes and fees)

University travelers are allowed to keep their own frequent flier miles. However, travelers should keep in mind the importance of obtaining the lowest available fares.

If lodging has not been prearranged, such as through a conference, CTP can assist you with your reservation. A personal credit card will be requested by CTP to guarantee the reservation. A personal credit card will also be needed for payment of the hotel at check-in. The original receipt will need to be submitted for reimbursement. You are not required to use CTP for hotel accommodations. 

When a rental car is needed with air travel, the reservation can be made using CTP. A personal credit card will be requested by CTP to guarantee the reservation. A personal credit card will also be needed for payment of the rental car at pick up. The original receipt will need to be submitted for reimbursement. Payroll and Disbursements recommends that travelers use the Enterprise online reservation tool available on the ground travel page. This allows the reservation to be placed and directly billed to the university.

 

Questions about the TA System or Travel Accounting?

Please send your inquiry to @email.
 

CTP Travel Team

Hours: Monday-Friday: 9 a.m. - 7 p.m. EST

Phone: (800) 520-9644 / (402) 484-4392

Email: @email

Your travel team's phone number will pass-through to the after-hours service outside of normal business hours.