Closeout and Warranty Phase

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Any warranty items will be addressed as required and facility records for Western Michigan University will be created.

Substantial Completion starts the legal and physical transition to University control of the facility:

  • Warranty periods commence.
  • The statute of limitations on legal liabilities starts.
  • The University assumes building liability and provides security and maintenance services.
  • University faculty and staff start training on the building systems and technology.
  • Facility records will be collected and archived in the University’s Document Room.

Every construction project has a "start-up" or "break-in" period, which begins after the project is substantially complete. Building systems and equipment are monitored, problems and warranty situations identified, and repairs and modifications continue. The project is officially closed only after all "punch list" items are addressed.

Some problems that are identified during the break-in period may not be part of the original scope of work. These are assigned to a separate project and funding source. The new project will have its own budget and schedule, and often does not start until the original project is closed.

Many building systems need a period of continuous operation before their performance can be assessed accurately. An operations review after six months to a year of use may significantly affect maintenance and custodial schedules and practices. Both satisfactory and poorly performing systems are documented for future reference.

At various times, a post-occupancy interview or questionnaire may be given to the building users to record their opinions and experiences with the building. This information may be used to make further modifications to the building, or may provide information useful for future projects. The review may also identify practices or activities that can have a negative impact on the facility over time. If so, the building users are re-trained or the building systems re-designed to accommodate previously unknown needs.

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