Frequently Asked Questions
What type of projects does Architecture and Design work on?
The Architecture and Design Division works on projects including, but not limited to:
- Feasibility study, evaluation and analysis.
- Renovation or remodeling of all types of spaces.
- Office cubicle reconfiguration.
- New furnishings, fixtures and equipment.
- ADA accommodation.
- Project management.
- Graphic Design and signage needs.
What are the minimal governing codes that Architecture and Design Division abide to?
- International Building Codes
- IFC (International Fire Code).
- MBD (Michigan Building Code).
- MEC (Michigan Electric Code).
- MECC (Michigan Energy Code).
- MMC (Michigan Mechanical Code).
- MPC (Michigan Plumbing Code).
- National Fire Protection Association
- NFPA 10: Standard for portable fire extinguishers.
- NFPA 13: Installation of Sprinkler Systems.
- NFPA 14: Standard for the installation of standpipe and hose systems.
- NFPA 70: National Electric Code.
- NFPA 72: National Fire alarm and signaling Code.
- NFPA 101: Life Safety Code.
- Accessibility Guidelines
- ADA: ADA standards for accessible design by the US Department of Justice.
- ICC/ANSI 117.1: Accessible and usable buildings and facilities.
- Additional Guidelines:
- ASME: Safety code for elevators and escalators.
How do I initiate a project request?
Initiate a project request using our online Project Request Form.
When is the best time to get my project request in?
You may submit a project request at any time. However, the best time for project submittal is early fall. Project requests received at this time will allow time for a proper project process for completion the following summer. Depending on the size and complexity of the project, this general schedule is subject to change.
What exactly is a feasibility study?
A thorough assessment is made of the proposed project request; the project scope, budget and schedule are analyzed. The project scope is analyzed for adherence to Western Michigan University standards; the requisite building codes, life safety codes, personal ergonomics, room size, lighting, HVAC, potential and visible hazards, ADA accessibility, LEED, appropriateness and the general practicality of the project (i.e., can it be built?). After the project scope is determined a review of the proposed budget is given (i.e., can the proposed work be accomplished for the budgeted amount given by our client?). Concurrent with the budget estimate, we will analyze the proposed project schedule and determine if the proposed project can be completed within the time parameters desired by the client.
What if I want to purchase a new office chair?
When I receive a budget authorization, how do I obtain the detailed information?
You can find a detailed breakdown of the total charges at our Billing Detail Lookup page.
You will get a security warning, but you can proceed and enter your Bronco NetID—the same as you would for direct deposit or GoWMU.
Instructions for using the billing detail lookup
- In the open box under "enter project number" or "enter work order number", type in the project number (P followed by 6 numbers) or the work order (begins with R, C or S and has a hyphen in it) and search.
- If you click on the work order number, it will bring you to the breakdown of that work order.
- On the detail work order page, there will be three parts toward the bottom—labor, parts and PO/Contracted Services.
- If you click on the small plus sign directly to the left of parts or PO/Contracted Services, every charge in that category will appear.
- You can go back to the project page by using the back button or by clicking the above link again.
What if the budget authorization is addressed to the wrong person?
The budget authorization is addressed to the person who is listed as the manager of the account within GLOW. If you would like to change the manager of the account please fill out a department set up form.
I am a vendor soliciting products. How should I go about this?
Vendors may send packet of information to custodial services. Vendors are seen by appointment only.
Does Custodial Services take care of pest control?
Yes, pest control is handled by custodial through Mite-Exterminating.
Are custodial practices at WMU environmentally friendly?
Yes, for more information, please visit Custodial Services' sustainability page.
Can I put in a request to have a dispenser fixed?
Yes, we will take your information and transpose it into a work order, which is then sent to the vendor.
Does custodial take care of the temperature in rooms?
No, please contact maintenance and they should be able to help.
Can custodial unlock classrooms for faculty?
No, please contact the Department of Public Safety.
For more in-depth answers about maintenance-related questions, please visit the maintenance frequently asked questions page.
Who do I call after hours?
Call the FM Service Center at (269) 387-8514, where you will be directed to our after-hours answering service.
How do I submit maintenance requests?
For non-emergency maintenance issues, you can submit requests online at Bronco Fix-It website. For emergency issues, please call the FM Service Center at (269) 387-8514.
What constitutes an emergency?
Emergencies are issues like fire, flood or major leak, loss of power or other issues that affect your safety or those around you.
What does the power plant do?
The Robert M. Beam Power Plant provides all of the steam and electrical energy for the buildings on the west and east campuses of Western Michigan University as well as the Kalamazoo Psychiatric Hospital.
What fuels are used at the power plant?
Presently, the only fuel that the power plant utilizes is natural gas.
For in-depth answers about questions, please visit the fleet management and maintenance webpage.
How do I go about getting a vehicle for Western Michigan University-related use?
Facilities Management does not provide vehicles for rental purposes. You will need to visit the WMU travel website for more information on vehicle rentals.