Bronco Express

Bronco Express is located within the Student Financial Aid office in the Faunce Student Services building on the west side of campus and offers drop-in assistance. 

Bronco Express is a response to student requests for one, convenient, year-round location to take care of everyday University business. We assist students with transactions and questions related to financial aid, making payments, student accounts and general registration information.

With no appointment needed, students can:

  • Apply for financial aid or pick up appropriate forms.
  • Check financial aid status.
  • Make payments on accounts.
  • Check account balances and receive clarification on charges.

If your circumstances require further counseling, an appointment with a Financial Services Specialist in Faunce can be made. Find more information on scholarshipsloans and costs.

ASSISTANCE and campus services 

You may reach us via phone at (269) 387-6000 or email for assistance.

Accounts Receivable
The mission of accounts receivable is to establish a team oriented work environment which facilitates providing an excellent level of customer service for the University including using the best techniques available for billing and collecting monies.

Registrar's Office
The Registrar’s Office provides support and services for students, faculty, staff and administration. It is responsible for academic records, academic status, degree completion, academic schedule preparation, graduation auditing and more.


As the health and safety of our students and staff are top priorities, we encourage you to submit your documents electronically by scanning or taking a picture and emailing them to

Verification documents and appeals can be uploaded directly through your online Student Forms portal, other requirements can be seen on Self-Service

Drop Box 
The two Bronco Express drop boxes are located in the Bernhard Center next to the elevator on the lower level and in the Student Financial Aid lobby if you need to submit paper documents. When submitting multiple pages, please use a stapler, paper clip or envelope. Western ID Numbers (WIN) MUST be included on all documents.


For the safety of our staff, direct payments are not being received at this time. Please utilize one of the methods below. Payments left in the drop box will be processed at the end of the business day. If you have a hold that must be lifted immediately after payment, we recommend contacting Accounts Receivable at (269) 387-4141 to confirm what payment method is necessary to lift your hold, and then make your payment online.

  1. Online using a checking or savings account or a credit/debit card (2.95% convenience fee applies to card payments)
  2. Bronco Express drop box using Personal Check, Money Order or Cashier’s Check. Include WIN on envelope. NO CASH PAYMENTS!
  3. Mail
    Cashiering Office
    Western Michigan University
    1903 W Michigan Ave
    Kalamazoo, MI 49008-5282
  4. International Wire Transfer at


Scholarship checks can be placed in the drop box or mailed to the address below. Any accompanying letters should be attached to the check. If the check is made payable to the student, the student should endorse the back of the check. Submitted checks will be processed within 1-3 business days. Please ensure the student WIN is included on the check.

Student Financial Aid & Scholarships
Western Michigan University
1903 W Michigan Avenue
Kalamazoo, MI 49008-5337