REPORT A PROBLEM
If you have a technology or an AV facility issue, please complete the problem report below. This link is now routed to the IT Direct Service Management System to better process and manage work orders.
report a problem or Submit a Trouble Ticket
REQUEST FORMS
Please complete your request at least one week before the event. Weekend events require three weeks notice. Contact the CHHS IT Help Desk by phone at (269) 387-7309 for short-notice requests.
Resources
Contact information and Technology Support Office Hours
John S. Stanford, Director of Information Technology
2027 Health & Human Services Building
Hours: Monday through Friday, 8 a.m. to 5 p.m.
(269) 387-5320
James Burgess, Network Administrator
2029 Health & Human Services Building
Hours: Monday through Friday, 8 a.m. to 5 p.m.
(269) 387-2962
Nathan Wollensak, Network Administrator
2023 Health & Human Services Building
Hours: Monday through Friday, 8 a.m. to 5 p.m.
(269) 387-8051
IT Help Desk
2021 Health and Human Services Building
Hours: Monday through Friday, 7:30 a.m. to 5 p.m.
Phone: (269) 387-7309
Fax: (269) 387-8973
chhs-helpdesk@wmich.edu
AV Control Room
2014 Health and Human Services Building
Hours: Monday through Friday, 7:30 a.m. to 8:30 p.m.
(269) 387-7312
Hours may vary for Summer I and Summer II; call (269) 387-7309 for more information.