Information Technology
Help Desk Hours:
Walk-in and telephone support at the CHHS help desk will be available Monday through Friday, 7:30 a.m. to 6 p.m. Outside of these hours, leave a message at (269) 387-7309, email us at chhs-helpdesk@wmich.edu, or submit a help request on go.wmich.edu. Your support issue will be addressed the next business day.
Contact
Location: 2021 Health and Human Services Building
Phone: (269) 387-7309
Email: chhs-helpdesk@wmich.edu
Employee changes
Are you onboarding a new employee? Is an employee separating from WMU? Use this form to set up IT support related to new and departing employees.
Technology purchase request
You must use the standardized purchase request process to purchase a new computer, tech accessories, or software. One submission per job description or grant request.
Report a problem
If you have a technology or an AV facility issue, please complete the problem report below. This link is now routed to the IT Direct Service Management System to better process and manage work orders.
Request a room
Request your room as early as possible, at least five days before your event/activity. Use this form to reserve space in the building and request IT support for your event.
Computer labs
All CHHS computer labs offer standard software. Special software in each lab is listed in the table below.
Lab hours
Fall and spring hours
- Monday - Thursday: 7:30 a.m. to 8:30 p.m.
- Friday: 7:30 a.m. to 5 p.m.
Summer I and II hours
- Monday - Thursday: 8:30 a.m. to 7 p.m.
- Friday: 8:30 a.m. to 5 p.m.
Summer hours may vary. Please contact (269) 387-7309 for more information