Carol Lanctot

Director of Information Technology
WMUx and Merze Tate College

Carol Lanctot started her IT career in the 1980s when mainframes were the size of a large auditorium. After graduating with a degree in management information systems and business administration, she joined a small oil company setting up their payroll systems and automating them. She then moved to Central Michigan University, she worked on two mainframe systems and ran production operating them. 

She then joined the health department setting up applications and teaching users how to use them. 

Early in her career, Lanctot worked for an employer who purchased a Dell Desktop PC and told her, “This is the future. You should teach yourself how to use this.” Fast forward 15 years, and she joined the IT team at Western Michigan University where she has experienced many evolutions in technology. She enjoys keeping up with new trends and being adaptable.