Freight Services

Western Michigan University offers a variety of freight services to the University community.  Services include package receipt, large package delivery, surplus pick-ups and table and chair rental.

OPERATIONS UPDATE:  Beginning Monday, September 14, 2020, delivery of large packages to campus locations will resume.  Moving forward, all small and medium packages must be picked up by the department at Campus Services.  The package recipient will receive email instructions for any packages they must pick up.  See below for further details.  Current receiving hours are 7:30 a.m. to 4:00 p.m. Monday through Friday.  

SERVICE UPDATE:  As of June 2020, some of the services offered by the Freight Department are no longer available due to budgetary concerns caused by the impact of the COVID-19 pandemic.  Services no longer offered include office relocation, furniture/equipment/supply moving and the delivery of small and medium packages.

package RECEIPT

Packages delivered to the University's central receiving dock are received in by the freight team.  

Addressing Packages

In order to ensure the package is delivered to the proper location, the package must be properly addressed.  At the time of order, request the company sending the package clearly address the outside of the package in one of the following manners:

To central receiving:

Exact campus address:

Attn: Individual Full Name
Department Name
1201 Oliver St.
Kalamazoo, MI 49008-5347
PO Number (if applicable)
 Individual Full Name
Department Name
123 Friedman Hall, Rm 100
Kalamazoo, MI 49008-5347
PO Number (if applicable)

Note:  If the package is on a purchase order and is delivered to the campus address, call (269) 387-8819 to advise Freight Services on the package contents so the item(s) can be checked in and invoices paid in a timely manner.

Undeliverable Packages

When there is not enough information on the package to determine a deliverable address, the package will be researched in an attempt to identify the proper delivery address.  However, if an address cannot be determined, the package will be declared undeliverable and will be returned to the vendor within five business days.

Package storage

Delivered freight cannot be stored for more than five business days due to limited space in the central receiving area.

package pick-up and delivery

Packages received at the University's central receiving dock, located at the Campus Services Building, will be picked-up by departments or delivered to departments as noted below:

  • Small to medium packages must be picked up by the department.  Small to medium packages are defined as less than 35 lbs and/or less than 24" x 36" and/or less than four total boxes delivered together.  Departments will be notified at that packages are ready for pick-up upon arrival at central receiving from the email address  
  • Large packages will be delivered to campus locations.  Large packages are defined as over 35 lbs and/or over 24" x 36" and/or on a pallet and/or more than four boxes delivered together.  Departments must contact receiving to schedule delivery. 
  • Urgent or sensitive deliveries, including air shipments, chemicals and/or refrigerated items, will be delivered to campus departments same or next day. 

office relocation and moving services

Moving services are no longer offered by Logistical Services.  Departments may hire external moving services to assist with office, furniture or equipment moves.  

table and chair rental

Freight Services offers table and chair rental at below market rates to the University community for events throughout campus. Contact the freight team with any questions at (269) 387-8811.

Rental fees

Table and chairs are available for rent for the following fees to the University community:

  • Chairs: $0.50 per day or $1.50 per week
  • Tables: $4.00 per day or $10.00 per week

Rental fees will be charged the month of booking to the department fund and cost center provided. Any cancellations will be refunded at the time of cancellation.


Table and chair rentals should be made at least 10 business days in advance of the event. Regardless of booking time, tables and chairs are rented on a first come, first serve basis. All bookings are subject to availability of inventory and delivery schedules. Should requested dates and times be unavailable, the freight team will contact you with additional options.

Complete the rental form below to request table and chair rental. The freight team will send a confirmation via email and contact you with any questions.

Table and Chair Request

Delivery and pickup

Delivery and pickup will be to the requested location at the date and time specified at booking. The department is responsible for the items from the time of drop off through pickup.

At the time of pickup all tables and chairs must be folded up and put away in the condition they were received. All items must be accounted for and a joint inspection conducted. If tables or chairs are missing the department will be given five business days to locate and will be charged daily during this time period. The department will be charged the full replacement cost of any missing and/or damaged tables and chairs after this period of time.

adjustable tables and chairs

Adjustable height tables and chairs are available for students through Disability Services for Students.  Freight Services will deliver requested item(s) to the location(s) required.  Please note, this form must be completed by a representative from Disability Services for Students.

Adjustable Table Request

Other requests

Requests outside of the above services are no longer offered at this time.

contact information

Phone:  extension 7-8811 or direct dial (269) 387-8811


Campus Site: Campus Services Building, 1201 Oliver Street