Welcome to Accounts Receivable
We are here to help. The Accounts Receivable team at Western Michigan University provides excellent customer service and implements best practices for billing and collecting payments.
Due to the national impact of COVID19 and WMU’s efforts to reduce the risks of spread and exposure for our Faculty, Staff and Students and to comply with the Governor's order to stay at home, our staffing levels have been reduced to essential personnel only. Because of this reduction, our staff will be working from home on reduced hours. If you have a question or concern in regards to your billing information for the Accounts Receivable office we ask that you email firstname.lastname@example.org. Thank you for your patience and understanding during this time.
What does accounts receivable do? Account Receivable provides semester invoices and monthly statements. The team works collaboratively with others both on and off campus to manage University payment plans, facilitate tuition deferment for employer-sponsored reimbursement programs, process refunds for student accounts, and coordinate third-party billing with sponsors and employers. In addition, the team receives and processes tuition charge appeal forms, services Federal Perkins Loans and manages past-due accounts.