Student working in front of a laptop

Guiding your journey to success at WMU.

Student Success Services

Student Success Services at WMU provides academic support programs and connects you to the resources you need to achieve your academic and personal goals.

Academic Support by Course • Summer I 2024  


  • The Course Assistant Program offers an array of resources through a one-stop model to support students and help keep them on track academically.

  • Direct support for students through in-class assistance and weekly review sessions to explore course objectives and develop effective study techniques.

Programs (ctd)

  • Enthusiastic, knowledgeable, and skillful peer educators who provide direct educational support to students in the classroom or online course.

  • Work collaboratively with your peer coach to develop an action plan to optimize academic performance and achieve your goals.

  • Providing proactive support by reaching out to students directly, we connect you to the right resources on campus so you can continue to thrive.

Other University Success Resources

Here are some additional resources on campus to assist you in your academic goals.

  • Disability Services for Students

    The mission of Disability Services for Students at Western Michigan University is to make education accessible. A student is a student, regardless of the issues, challenges or conditions faced. DSS advocates for the student to be provided with the appropriate tools to allow that person the opportunity to reach goals and potential. Those tools, academic accommodation or adjustment, facilitate learning while maintaining the integrity of course content and outcomes.

    Learn more about Disability Services

  • Gateways to Completion

    Gateway courses are considered to be classes that are high-risk with high enrollment and are often foundational to major subject areas.

    Learn more about Gateways to Completion

  • Math Tutor Lab

    The Developmental Math Program in the Department of Mathematics offers a tutor lab for program participants.

    Learn more about Math tutor lab

  • Mentoring for Success

    The Mentoring for Success Program is a peer mentoring program designed to promote program participants' success at Western Michigan University through increased acceptance rates into participants' intended majors and increased college graduation rates. The program is geared toward achieving specific academic and developmental goals that are focused on participants' overall development. The program is optimized for and most beneficial to first-year and second-year students.

    Learn more about Mentoring for Success

  • University Ombuds

    The Western Michigan University ombuds will:

    • Listen to you and discuss your problems and concerns, identifying and evaluating with you options to resolve problems.
    • Provide information on resources within the University that may help you.
    • Open avenues of communication, investigate complaints, and gather information.
    • Serve as a neutral party to solve problems and resolve conflict. The ombuds does not take sides, but works to achieve fair outcomes.
    • Identify problem areas facing faculty, staff, and students and recommend changes in University policies and procedures.

    Learn more about Ombuds

  • Statistics Tutor Lab

    The purpose of the tutor lab is to give you additional support and explanation in supplement to what is being taught in your Statistic course(s).

    Learn more about Stats Tutor Lab

  • STEP Student Success Center

    STEP Student Success Centers serve all engineering students in need of academic help.

    Learn more about STEP

  • Student Complaint Form

    Western Michigan University is devoted to your success and happiness as a Bronco. Whether you're in Kalamazoo, studying abroad or enrolled in one of our off-campus programs in Grand Rapids, WMU is here to assist you with any complaints, concerns or problems you may encounter as a student. The University tracks, monitors and evaluates the student complaint process in order to make institutional improvements where needed.

    Submit a complaint

  • Textbooks on Course Reserve at Waldo Library
  • Transfer Student Services

    WMU provides transfer students with an exceptional living and learning environment. We are dedicated to enhancing the growth of students to reach their full potential by providing rich learning opportunities through our programs, services and facilities.

    Learn more about transfer services

  • Writing Center

    The Western Michigan University writing center is dedicated to creating and fostering a campus culture that values writing as an essential process by which individuals develop scholarly knowledge, critical thinking ability, communication skills and practical wisdom. The Writing Center helps writers at all levels and of all abilities determine strategies for effective communication and make academically responsible choices at any stage in the writing process and in any genre. Our hope is to empower each writer with the skills to better understand their own work and to more deeply engage with other writers' works.

    Learn more about the Writing center

Point of Contact

Katie Easley

Director of Student Success


Western Michigan University is committed to supporting you in achieving your academic and personal goals. For specific comments or questions, or to learn more about Student Success Services, please contact me directly.

  Contact Katie Easley