June 20, 2016


Over 600 students will be attending commencement this Saturday, June 25 in Miller Auditorium. The schedule is as follows:

9 a.m.

  • College of Education and Human Development
  • College of Health and Human Services
  • College of Engineering and Applied Sciences
  • Extended University Programs

12:30 p.m.

  • College of Arts and Sciences
  • College of Aviation
  • College of Fine Arts
  • Haworth College of Business

Reserved tickets will be available today for graduates to pick up through June 23 at WMU Bookstore Shops located on the main level of the Bernhard Center.  Tickets may also be picked up on June 24 and June 25 at the Miller Auditorium Box Office.  If extra tickets are available they will be distributed on Friday, June 25 in Miller Auditorium beginning at 8 a.m.
The commencement ceremonies will be broadcast live on EduCABLE channel 5 and throughout the Kalamazoo viewing area by Charter Communications on Public Media Network's channel 191.  You can also follow our graduates on Twitter using #WMUGrad.

Bronco express phone room outsourcing

To improve customer service under the constraints of limitations on technology infrastructure and challenges in staffing, the Bronco Express phone room services are being outsourced.  Incoming calls to the Bronco Express phone room will now be handled by an off-campus, professionally-staffed and trained call-center, CMD Outsourcing Services, located in Baltimore. The phone number will remain the same, 269-387-6000.  CMD Outsourcing Services will be able to assist with questions about financial aid, billing, payments, and other services that have previously been provided via phone by Bronco Express.

On-campus representatives in Bronco Express will still be available for face-to-face and walk-in visits.  Current service hours for both phone and walk-ins will remain 8 a.m. to 5 p.m. Monday, Tuesday, Thursday and Friday and 10 a.m. to 5 p.m. on Wednesday.

The WMU support team for the phone room outsourcing includes Barbara Banks and Stephen Doorlag in Bronco Express, and Pam Danielson, Jeremy Glefke and Terrell Hodge in the Faunce office.  If you have questions or concerns about this overall initiative, please contact Terrell; for questions about customer service, contact Barbara or Pam; for project-related security or IT related questions, please contact Jeremy.  Any concerns or service questions should be directed to the Financial Aid staff and they will be able to reach the corresponding team of project managers at CMD.


We are in the home stretch of Summer Orientation.  So far, over 2000 students have attended orientation this summer and we are expecting an additional 846 students on campus before orientation wraps up on Monday, June 27.

Upcoming Dates

  • June 25—Commencement
  • June 29—Summer I Term ends
  • June 30—Summer II Classes begin at 8 a.m.
  • June 30—Tuition and fees due
  • July 4—Independence Day - University Closed
  • July 5—Summer I Final grades due by noon
  • July 7—Last day to drop and add classes; last day to receive 100% refund
  • July 8—Census
  • July 9—$100 late add fee begins; Begin recording withdraws as "w" on transcript
  • July 12—Last day to receive 50% refund for a complete withdrawal
  • July 25—Last day to receive 25% refund for a complete withdrawal
  • July 25—Last day to withdraw from classes
  • August 19—Term ends
  • August 23—Final grades due by noon