Staff Handshake Processes and Promotional Material
This page contains processes and procedures for maintaining and using Handshake as outlined jointly by Career and Student Employment Services and the Zhang Career Center staff. It also contains documentation from Handshake for Career Services staff.
Account Management | Job Posting and Promoting | Navigating Handshake | Reporting | Payments | Fairs | Interview Schedules | Events | Declining | Mentoring | Promotional Material | CSES onboarding/housekeeping
Handshake resources for Career Services staff
Technical Handshake documentation for Career Services and IT staff
Account management
Managing notifications/unsubscribing from emails
What if an employer has a different email domain than their company?
Student
What students should update every semester on the Handshake account
Assisting a student having trouble logging into Handshake
Manually adding a student to Handshake
How students completely log out of their Handshake accounts
Alumni
Accepting alumni account requests
Employer Off-Campus
Getting started (contact account)
Creating an employer (company) account
Manually creating a contact profile
How to assist an off-campus employer that has trouble logging into their account
Answering the question: are there resume books in Handshake?
Approving and labeling off-campus employer access requests
Labeling contacts and employers
What to do when an employer contact is no longer with the company/in a recruiting role
Employer On-Campus
How an on-campus employer creates an account - make sure they know to search for "Western Michigan University" as their employer. After they choose their employer, they will be able to choose their division from the drop-down menu provided.
Approving on-campus employer requests
On-campus contact no longer with WMU/in a recruiting role
Employer Residential
They should not make an account. We will post their job for them; refer to "Residential job posting process" below.
Job Posting and promoting
How employers post:
Off-campus employer job posting process
On-campus employer job posting process: same as off-campus above, but they must choose "On Campus Student Employment" as the employment type
Job review (approval/decline) process
An employer wants applications emailed directly to them instead of sending candidates to a website - direct them to step 2 of this page
How can an employer improve their posting to attract more candidates?
Work Study job posting process
Residential job posting process
Promoting part-time jobs through Handshake - please note: CSES employer engagement team no longer promotes part-time jobs. Please contact Buffy Nespodzany with any questions.
Navigating Handshake
Reporting
Monthly job summary report for CSES dashboard
Student report for CSES dashboard
Employer report for CSES dashboard
Payments
Manually entering a payment for a fair in Handshake
"Fulfilling orders" (credit card payments) for career fairs in TouchNet
How to download all invoices for one employer or for all employers
Creating a store in TouchNet - at this time, any questions can be directed to Amanda Jeppesen: amanda.m.jeppesen@wmich.edu | 7-2731
Fairs
"Fairs" refers to the large career fairs that we host (ex. Career Fair, Education Fair, Business Career Day, etc)
Naming a fair in Handshake - template
Accepting registrations for career fairs in Handshake
How an employer views their career fair registration
How do I duplicate a career fair?
How do I cancel a career fair registration?
Interview schedules
Requesting and managing an interview schedule in Handshake - you may need to activate the permission to post interview schedules on the employer's profile
Events
"Events" refers to smaller events such as employer information sessions.
Creating an event in Handshake
Declining
Declining unqualified unpaid internships
Mentoring
Message to send to people requesting "mentor" access in Handshake
Promotional material
Universal
Career Center
Half sheet flyers to put in the mailboxes of or give to faculty and staff
Quarter sheet flyers to distribute to students
CSES
Half sheet flyers to put in the mailboxes of or give to faculty and staff
Quarter sheet flyers to distribute to students
CSES housekeeping/onboarding
What accesses student employees need and how to get them those accesses (building and swipe access/payroll)
Getting a student employee into Handshake/WExchange/TouchNet/S Drive/added to directory (Beth)
How to get into your work email/all of the emails
What access should be terminated when a student leaves and how to terminate those accesses
Which groups of students should have access to what systems?