Website Governance

Skip to content

Our website governance structure provides a framework for the ongoing creation and maintenance of the University Libraries' website.

Web governance roles

Content owners

Responsible for ensuring that content on their page(s) is accurate, up-to-date and compliant with Libraries and WMU standards. Serve as subject matter experts.

CMS authors and publishers

Responsible for making content changes within the CMS tool. See Roles tab in CMS for a current list of Authors and Publishers.

CMS managers

Responsible for making navigational changes; creating and publishing directory lists, spotlights, slides, slideshows and webforms; and adding University Relations-approved news and event items to the Libraries' homepage within the CMS tool. See Roles tab in CMS for a current list of Managers.

Web developer content strategist

Responsible for ensuring site quality and content integrity; establishing appropriate policies and procedures to govern the website; making sure the website complies with all Libraries', WMU and legal standards; identifying opportunities for continuous improvement; providing assistance to content owners and CMS admins; and reviewing analytics and other metrics regularly.

Marketing specialist

Responsible for creating news, events, announcements and feature area content on the Libraries' homepage.

Libraries Council

Responsible for overall governance for the Libraries' website including content strategy, objectives, style and workflows. The Council reviews recommendations regarding modifications to structure, look and feel, and navigation. The Libraries Council is led by the Dean and includes representatives from each of the library departments. The council meets once per month.

All faculty and staff

Responsible for engaging with the website and helping to ensure the quality of the site by reporting issues or errors.

AD (associate dean) of area

Responsible for ensuring the quality of website pages that fall within their areas.

Web governance responsibilities

Image

Responsible

The person who performs the work. They may or may not have input into the decision-making process but they ultimately make the change happen.

Accountable

The person ultimately accountable for the work or decision being made. The "decision-maker". The person for whom "the buck stops here".

Consulted

Anyone who must be consulted with prior to a decision being made and/or the task being completed.

Informed

Anyone who must be informed when a decision is made or work is completed. Not asked for input, just informed after the fact.

Workflows

Requesting a modest change to a single page