Mission and Values
WMU Dining Services is part of the Division of Student Affairs, which is committed to building a campus where the WMU community can thrive. Dining Services contributes to this commitment in a variety of ways, but focuses on providing quality food, excellent service and exceptional value to campus dining options by embracing these values.
Student Affairs Values
- Growth: Embrace learning. Change and evolve with open-mindedness,
curiosity and maturity. Role model for one another and students giving and receiving feedback, setting clear targets, celebrating our accomplishments, letting go of what keeps us stuck, and trying new things that move us as individuals and an organization towards thriving. - Responsibility: Do the right thing. Demonstrate and role model respect and the value of each person. Hold ourselves and others accountable by taking ownership for how our actions might impact others, learning from our mistakes, and treating one another with dignity and civility.
- Authenticity: Be real. Act with honesty, transparency, and vulnerability. Engage each person’s strengths and encourage bravery. Create brave and safe spaces so all can bring their real selves to each situation. Boldly embrace being our whole, true, selves so that others may do the same.
- Compassion: Give grace. Show care through deep listening, openness and kindness. Take time to understand another’s perspective before responding. Place humans at the heart of our decisions and actions.
- Equity: Value each person. Systems and services are not one size fits all. Advance equity through humility, listening, and curiosity. Use listening, reflection, and data as tools to identify and remove barriers, re-shape systems, provide needed resources, and advocate.
Department Goals
- Serve fresh, healthy and appetizing food.
- Provide outstanding products and services to achieve a high level of customer satisfaction.
- Clean, well maintained and attractive facilities operated in compliance with food code requirements.
- Professional, efficient and valued service for internal and external customers.
- A departmental culture exemplifying civility, teamwork, collaboration, respect for diversity and promotion of personal and professional growth.
- Fiscal decisions, controls and business processes that embody the ethical, responsible and efficient practices established by student affairs.
- Environmentally responsible decisions, methods and daily actions.
- Setting and following best practices in college and university food service.