Technology Resources

IT Software for students and staff

Distance Education Software Access

With the University delivering instruction through distance education, special accommodations are being made so students can access software from their own computers. Below is a list of software that has been made available for students to install on their own personal machines along with a list of software for which we are still working to secure student access:

https://wmich.edu/labs/distancesoftwareaccess

Adobe Creative Cloud for Students

As a result of WMU switching to the distance education format, Adobe has provided temporary at-home access for impacted students. 

https://wmich.edu/helpdesk/studentcreativecloud

GoVPN Virtual Private Network

During the distance education period from March 16-April 25, GoVPN has been put in place to allow additional secure remote connections to campus and online resource

https://wmich.edu/helpdesk/govpn

2 Factor Authentication

WMU has joined the many universities that use two-factor authentication (2FA) to protect students, faculty, and staff from data and privacy violations. 2FA adds an extra layer of security by sending a notification to your mobile device when you log in so that you may verify that it is you logging in and not a criminal. This is highly suggested but not mandatory for staff and faculty.

https://wmich.edu/it/2fa 

DUO 2 Factor Authenication

Two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

https://guide.duo.com/

Cisco Webex 

Cisco Webex is available to all students, faculty and staff.

The Cisco Webex suite provides; web conferencing, personal meeting rooms, screen sharing, interactive training environments, large-scale online events, and integration with W-Exchange email. Please follow the link below to obtain additional information.

https://wmich.edu/webex

Technology Support Request

We have streamlined the process for submitting work orders for IT problems and services. All you need to do is simply send an email to avs-itdirect@wmich.edu . 

The subject line of the email will be the subject of the work order.  The body of the email will be the description of the problem.

That's it, everything else will be automatic. Please direct questions to Bill Feenstra or Jake Zoch.

Contact us: